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June 2025 by Ryan Cook
Staff are incapable of multitasking when it's busy. One clerk at the counter at all times no matter what....no sense of urgency to anything they do.
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February 2025 by Brian Thomas
So Dominic and his postmaster at this location. Feel as their drivers are above GOD himself. No turning around in my driveway mean NO!
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January 2025 by Mr. Weiss (Torreto)
⭐⭐ Disappointed by Staff Behavior
While the office itself was clean and organized, my recent visit left much to be desired in terms of customer service. I was waiting in line to ship a package when I overheard a concerning interaction between staff and another customer, where the employee was notably short and dismissive of their questions. The wait time was reasonable, and the location is convenient, but the unprofessional attitude I witnessed from the staff was disappointing. Given that this is a public service office, I'd expect a higher standard of customer care and patience, regardless of how busy they might be.
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September 2024 by Thomas Pontillo
Were not at all helpful with to change of address request.
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May 2024 by ROB SALAMI
I've lived at same address in McKees Rocks for 18 years and never had a problem until recentlywith the past 6 months or so with them not closing my mailbox lid on my porch. I've posted a note clearly visible on the front of my mailbox to CLOSE THE LID because I've had important documents get wet due to rain blowing onto my porch. They still don't close the lid on occasion. They clearly don't care or are distracted with talking on the phone. I know this because it's all recorded on my doorbell cam. Unreal
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March 2024 by Don Don
In the past, I have went to mail packages and sometimes have needed tape and I asked them can I use their tape to seal my package it was never an issue. They usually always have the packaging tape on the roller. Not toMention she was surrounded by those rollers and tape. They let you use the roller you tape as much as you need to tape you give them back the roller this is the first time ever. I went to the McKees Rocks post office and was told that I need to buy tape that they don’t have tape for customers to use so maybe this is a new policy for 2024. Or maybe people have just been nice in the past. I dont frequent post offices and barely mail things so I don’t know. But no thank you obviously I need to be better prepared the next time I come to the post office but I just wish I would’ve known they no longer allow you to tape your packages and want you to buy priority mailing for a non-priority package or they don’t let you use their tape anymore. Also might be helpful for you to put up a sign that you can no longer use tape from the post office. This is the first time that I’ve had an interaction with this woman at this post office. I don’t know if it’s her or just a new rules but I’d rather go somewhere else because it was poor service as well dealing with her matter of factly attitude. All that being said I went to Crafton and they let me tape my package and sent it off for me.
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September 2023 by N C
Always good service here.
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July 2023 by Leo Osaba
Small but gets the job done lol, nice staff
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June 2023 by Kenneth Miller
They do terrific customer service at this post office I'm a stamp collector and I want my postcards and letters to be hand canceled and they've done that graciously I really appreciate that very much I'm headed over there today and I'm hoping that they have the new Standing Bear I need a sheet of the Standing Bear stamps
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May 2023 by Dr Leef
If you ask me, this is only if you ask.. but I’ve been in my same address for 8 years and have had 2x as many mail people!! Not only that.. I hardly ever get my packages.. why
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May 2023 by Theresa Withers
The lady refuses to deliver my mail says that somebody in my house Lets the dogs out when she comes which is a lie. I'm the one home all the time.
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February 2023 by Too Wavvy Ent LLC
John at this location has 5 star customer service. He is extremely patient and very helpful. Thanks agin ^_^
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December 2022 by Renee A
Prompt service and friendly staff
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May 2022 by RON SAVATELLIO
I've never me a more ignorant person than the woman working the counter at this post office. Constant attitude with people. This person should not be working the counter, it's a shame the union protects people like this.
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November 2021 by Aiden Atkins
Very nice postage place!5 stars
