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October 2023 by Cait OBrien
MAKES VISITS IMPOSSIBLE FOR CYS.Extremely strict on time for cancelations. Will cancel visits same day with just hours notice. No flexibility on scheduling or running late or excused cancelations.However, Kelly, the director is extremely lovely and will help.Be extremely patient with them. Security is tight and they will not only use intercoms to listen to conversations outside the main door, they're gonna get back to your cys person with a full report of every little move you make. Not a fun place. ?
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August 2023 by Kimberly Kleiber
My first attempt at finally trying to get help, and the attendant hangs up on me after 20 minutes of trying to get through to find the in-network provider listed on my plan. Extremely unprofessional and lazy.
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April 2023 by Logan Monroe
I was a resident back in 2011 up too 2013If o could give them 0 stars i would. Issues with the agency1. Goal program kids were getting assaulted and attacked by staff away from cameras when it came for an investigation there wouldnt be one because they weren't in camera view2. They like to hire people with criminal backgrounds3. Kids from program b were attacked by staff 2 kids were sent to the ER for a broken arm4. If you were a behavior problem or if you had an iep they sent you to the alternative school down the street by the family dollar, they wont put you in a public school5. Staff at the alternative school attacked kids6. Auberle is a non profit organization right heres where all the money goes too: it goes to staff Christmas and holiday parties ONLY , the money goes to bonuses for all the staff ONLY yet the agency claims there broke and afford anything thats why they can’t afford anything because there to busy investing federal/state money to staff instead of the agency and the residents7. All there company vehicles are busted down old vans that can barely be driven8. The weekly allowance on the GOAL program was a joke $.50 a chore seriously9. Staff always turn there backs when a kid is being assaulted
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August 2021 by chase caretelli
Great experience appreciate Ralph and his help very professional
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August 2021 by sarah oaks
They are great with the kids
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January 2021 by Karyzma Lovynely
Fast efficient and friendly
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January 2021 by Debby M
This comment is solely for the chapel and Mass services.Small chapel but lots of love. I felt welcomed from the very beginning 2+ years ago. I look forward to every Sunday and holy days.Unlike other churches they do not ask for donations which let me to donate when I can and feel good about it I am stead of feeling guilty and embarrassed when I can't.
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April 2020 by bb198374 bb198374
i was at auberlee for 6 months my first month i was shy and scared but then i started getting close to the kids and staff members and i thank both the kids and staff for helping me get through my problems i became very close to sum taff and kids and now that one kid is my bestie the supervisor is like my second mother but they are all very nice if anything i would send your kids to this place thx to everyone at auberlee and for a good time too -BRIANNA BANALLI
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March 2020 by Rodger Haywood
Just drove by the place
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February 2020 by Debby Mullen
This comment is solely for the chapel and Mass services.
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February 2020 by Carolyn Peterson
This was my very first time there so far first visit it was okay
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August 2019 by Ashley Cox
They have many resources for the youth here
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May 2019 by Wavy Riss
If I could give this place no stars I would. Any caseworker that sends any juvenile here does not care about them. When your child leaves this place DO NOT Let staff pack it up. I am missing most of my personal items. I only received one shoe for each pair. The doors for the dorms do not lock. The teenage girls are treated differently from the boys. Last but not least, teens are going to McKeesport... what’s worse is the private education this place offers. Every building associated with this place is disgusting. This is not an independent living. You do nothing for yourself.
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May 2019 by Why
I got scabies from this place it’s extremely dirty AND NEEDS SHUTDOWN
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February 2019 by Hailey L.
This place is horrible. The staff is rude and did not try and help me at all. I got transferred mid sentence while trying to contact someone. Then the next lady hung up on me, and refused to help me with the questions I had. I would NOT recommend going here or even trying to call. You are just going to go in a circle because clearly they have no idea what they are doing there. I would recommend hiring new staff who actually care and know how to do their job.
