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February 2024 by Rebecca Reichenbach
If I could leave a zero I would. They filled my thyroid medication with the wrong pills although the label was correct. Then, this trip I got trapped in between two cars in the drive thru for over 30 mins. Why they let people drop off scrips and just sit idle at the window for 30 min is maddening. The pick up window is for pick ups. Mine took 3 mins and 2 of those minutes were asking why they allow people to sit at the pick up window for 30 min. management should do a better job of directing employees on how to handle customers, direct them and run an efficient business.
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February 2024 by Andrea Ostrosky
Absolutely discusting customer service. I'd give zero if i could.
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February 2024 by Will C
Theyll follow black folks around the store & generally be rude but when u go in there for a prescription strength vitamin D that wont be i stock! I switched over to Ayres Pharmacy down the street.?
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December 2023 by Mike Rogers
Go to a different store for your prescriptions. Had them filled before and my insurance covered it the last time. This time it didn’t. Had to wait 17 hrs for it to be filled
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December 2023 by Melanie Serfass
I have no choice but to use this rite aid because it is the closest to where I live. But every time I go to pick up my prescriptions they are never ready. They get very nasty with me and tell me that they are short-handed, even when I called 5 hours ago to have it filled. So I have to keep making multiple trips back to the rite aid and with the price of gas nowadays that's not right to do. I work in retail so I understand the short-handedness and workforce but to be quite frank that's not my problem. Nobody wants to hear excuses when they need their medications. 5 hours should be more than enough to get one prescription ready. Honestly if you can use a different location do so!
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July 2023 by luis medina
Can never get hold of associates in pharmacy to talk to about prescriptions also restock prescriptions to quickly before you can get them
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July 2023 by Machelle Byers
Went to stop here so my toddler could use the restroom and my husband was declined for he was told he had to purchase something as my toddler was struggling to hold his pee. No other rite aid is like this. Not that I stop often but when I do I spend a good amount of money and never thought having my 5 year old would be denied the restroom. I can understand d keeping rift raft out but a 5 year old.
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July 2023 by Carolyn Volponi
I have recently gone to this pharmacy, which leaves a lot to be desired. On one occasion, I went in for a prescription and two other items. I stood in line behind another elderly women for almost 10 min. Not one person in pharmacy acknowledged we were there. I assumed she had at least been addressed before I got in line. Granted, we were both short on stature, but regardless.Yesterday, I went in for a prescription, and when I got to the register, I was informed they were waiting for the Dr. to respond. My doctors office had sent a prescription on June 16 to them to fill when needed. The young woman who waited on me was young and cocky. Not only did she rush her answer, but she also called me DEAR at least twice, as well as, the two customers ahead of me. I'm sure she thinks she is efficient, but as someone at least 25 years older than she was, i feel her manner was disrespectful and condescending. I have had prescriptions sent to Rite Aid as my pharmacy of choice for 25 years, until now. In the future all my prescriptions will be going to another pharmacy. Not the one at 3700 Walnut Street Mckeesport
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May 2023 by Felicia Lloyd
This is the most horrible terrible customer service very rude, ignorant, disrespectful, unprofessional, they don’t even offer you weekend hours. My daughter is a diabetic insulin dependent. We could not get her medicine because they were closed over the weekend. I was leaving for vacation. I called 8 AM for all my diabetic supplies all my medicine supplies only for them to tell me to come pick up the medicine when I got there it was not filled then I called in only to be disrespected hung up on the pharmacist told me she had over 600 prescriptions to fill and then when I did go pick up my medicine it was all the wrong medicine. It was nothing I needed to take for vacation , you talking about a zero store OMG I cannot wait to transfer. I will go to Ear‘s pharmacy where it is very nice respectful people are friendly nothing like Rite Aid. Rite Aid pharmacy sucks terrible service.
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May 2023 by GW McClintock
7 pm close for the pharmacy is not true..... they are there but shut down earlier.... "No cash drawer". Glad my medication was not life saving.... will not be going back
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May 2023 by Judy Kearns
The pharmacy has not picked up the phone for 3 days, very very hard for people that do not drive to keep going to see if there prescriptions are done because of it. Other then that it's a good store.
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May 2023 by Andrew Zelinsky
This rite aid is clean has a rest room parking peasant employees good pharmacy quick service
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April 2023 by Connie A
Recent visit to Rite-Aid on Walnut St, McKeesport, PA was a good experience. The store was stocked with what I needed. The store is always clean. The Associates and Pharmacy are always pleasant and helpful.
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April 2023 by Michelle Gelbish (Mimi)
It's close to me and easy to park. However I was there till right before they closed one day And the ladie manager was really mean and rude to me. I ended up buying multiples and things I didn't end up wanting because she was rushing me so much!!!! She should be fired! I spent over $800 just because she was rushing me!
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November 2022 by Marcia Ranchik
Fast checkout at the pharmacy. No line & no wait. Not like the Elizabeth store at all.
