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February 2024 by Claudia Mandurino
I bought these boots back when I lived in Italy and wore the heals out. Very happy with these replacements. Exceptional quality on the work. I can now wear my favorite boots again.
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February 2024 by Michelle B.
Charles the Cobbler is a family business run by two amazing, kind, and sweet people. I had never heard of them before and went to see them to get my belt fixed. They fixed it for free and gave me some advice. It was quick and easy. They were so sweet to me and easy to talk to. I highly recommend going if you need anything clothing repaired.
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December 2023 by Elizabeth Griffin
Thank you! My shoes look better than new!
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December 2023 by Patty Betz
Positive and pleasant workers.Excellently resoled dress shoes. Fair price.
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November 2023 by Troy Holsopple
My mom recommended Charles because she gets her purses fixed there and has always been happy. This was the first time ever having shoes worked on. I had him put new soles on my dress boots and fix a gouge in the upper. I couldn't be happier! They look brand new. He is very knowledgeable and everyone there is friendly. I would highly recommend. Thank you!
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May 2023 by Pam Rafferty
They are just great, very nice and the repair and stretch shoes wonderfully. I’m so glad he reopened.
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January 2023 by amy vergot
The Best! I came in to see if he would be able to fix a zipper on my older Michael Kors purse. He took a look at it and In less than 5 mins the issue was solved and my purse was saved! They are the sweetest and I will never go anywhere else for purse repairs.
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December 2022 by Rena Moore
Nicest people, reasonably priced and good at repairs.
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November 2022 by Jacqueline Mannion
My shoes are good as new and they were so friendly. Truly a pleasure.
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September 2022 by Sara Godley
I visited Charles the Cobbler today, for the first time--what a 5* experience! Best service AND customer service ever-this is why we should all support small businesses. Perfect service, friendly conversation (I received an education) and cookies were even offered. Love this place & will tell friends & family about it.
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August 2022 by Debra Ringer
Charles The Cobbler, Thank you so much! Great workmanship, friendly and professional.
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August 2022 by Lee Ann H.
Great work! Just moved to the area and this is a lost art, thrilled to have found them.
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July 2022 by heather king
Charles repaired sandals for us and he did a wonderful job, they now look brand new. He was even able to complete them the same day we brought them in. Highly recommend. Very talented!
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March 2022 by Ciara Bailey
Great experience all the way around.
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January 2022 by Beth Knouff
Lady was not friendly. I Had to pay a fee for using my card. Lesson learned. Carry cash. She said she would call when shoes were done. She said it would take a week. Its been two weeks. No call yet. I tried to call and the Phone number that is on the ticket for shoes is disconnected. Now they are not open on Friday. Guess I’ll try again to tomorrow. Wonder if all those other reviews are legit. Because my experience is nothing like theirs. When I went to get shoes: she asked me if I posted a comment. I said yes: she said why: I told her why : she said what did I say that was not friendly. I said first of all: you would not even look at me when speaking. Her answers were very short. She took her pen and tapped it on the sign showing I would have to pay a fee without looking at me. I tried to make light of the situation. no response, no emotion, just rude. Not sure what she expected to hear when calling me out on my comment. But I surely was not letting her try to intimidate me. . She said sorry. Not sure if it was a legit sorry or just because I posted a comment. My suggestion to avoid something like this. Be nice the first time to your customers when they come in. I’ll change my star review to three stars because she did say sorry even if I’m not sure it was legit. They did do a good job on my heels. So if anything my shoes did get fixed.
