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March 2024 by Josh J.
These are mini donuts and they are assembled to order. Friendly staff and great service. The toppings are all out to see and you can choose to customize as you like. They are cake donuts which are not my favorites. While I prefer more variety I could see this being popular with kids or those looking to create something delicious.
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November 2023 by Katie VanMeter
If the donuts weren't so good we would give zero stars. Customer service was terrible! The employee was upset that we showed up when our pick up time was on our order. They claimed they submitted it would be later, but my receipt said to pick up at the time we showed up. Anyway, it wasn't a big deal we quietly took a seat. The employee proceeded to act nasty towards us and give dirty looks. When we finally got our order...the employee still served us with an attitude. Needless to say we were happy to leave, but once we got to the car we realized the employee forgot our drinks. When we went back in the employee was complaining about us loudly to customers. We usually love this establishment...but we will most likely not visit the Waterdam shop again. This was just uncomfortable for us and unnecessary.
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October 2023 by Brynn Rinehart
Went for the first time this morning. The little donuts are so good!!! Made to order and super fresh and tasty. Service was excellent...gonna get these donuts for celebrations. Too good for only breakfast.
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October 2023 by Jacinda Ritenour
Gotta love my maple bacon ?!
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October 2023 by Samuel Page
The donuts are good, and the service is very good. Everyone working there is very friendly. We like it because we can have a treat and they aren't too much to ruin your diet. I will pick up a dozen and take them to work sometimes.
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August 2023 by A. Cacchione
Stopped in today for the first time to get coffee and had to get donuts after seeing them. The server was very friendly and explained about their donuts and options. I got a dozen, and the coconut and the cinnamon donuts that I tried were phenomenal. The coffee was delicious too. No creamer necessary because it was so hot, fresh and tasty. Better than Starbucks in my opinion. I highly recommend stopping by!
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August 2023 by Taylor H.
Excellent donuts and great service! So many flavors and options! Favorite donut shop! I think the name of the guy helping us was Collins. Thank you for being patient with us about choosing our donuts!
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August 2023 by s d
yummy donuts, friendly owner, and dog friendly ?
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June 2023 by Jason Dunn
Stopped in on Father's day, the staff was very pleasant and friendly and helped make our day better! Keep up the great customer service!
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June 2023 by Ex Chef And His Foodie G F.
Amelia was helpful! Great donut place. They put the toppings on in front of you as you order.
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June 2023 by LeeAnna Hoffman
Will never again patronize this place. After working here and giving so many hours, waking up at 4AM to drive in nearly an hour one way to open constantly and being in the first round of employees I’ve been blocked by one of the owners from all social media (for unknown reasons). Tried to reach out and found out because they weren’t smart enough to block both accounts of mine. Thought that Amy was a better person as we had family ties that went back (same college connection, my husband worked for her father in his college years, went to the same church, etc.). But clearly these owners are only after money and nothing else, not even their Christian values they claim to have. Sad as I was so happy to be a part of this Pittsburgh based little family of franchises and was proud to work here. Now will forever tell people to buy their expensive donuts elsewhere. Amy, I’m praying for you.
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April 2023 by Nancy K.
New owner - dames great donuts! The new owner is very welcoming. The store sparkles! The colors are bright - just great for this kind of bakery. Everyone who enters is greeted with a smile!! Coffee is good and it's hot! AND, they w now open Sunday!! So glad we stopped in!
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February 2023 by Chris Bennett
Fantastic little donut shop. Great staff, unique take on a donut shop. Certainly planning to make a return trip when I'm in town
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February 2023 by Philip C.
If you've never experienced this little gem of a pastry shop, do yourself a favor and stop in and by all means, bring the kids! You're greeted with a complimentary cinnamon sugar donut that could easily be a "last meal". They're that good! These donuts are a work of art and a culinary delight! Have fun and enjoy!
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February 2023 by helen weight
Delicious donuts, wonderful selection, and excellent service! First time going there-exceeded expectations! Staff very polite and accommodating-made us feel very welcome-don’t know if service or food was better but both very appreciated! ?