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“Kaleigh came through at the last minute to make me Husband of the Year. I was thrice thwarted in my attempts to secure a stellar birthday gift for my husband’s birthday. Back Office Plus helped me to produce a blow-up of his art to present to him, same day! Beautiful work and a personal touch.”
“I went in for an employment I9 verification as it was the closest site to my home. Very pleasant staff and a super clean organized building. Great place for mail needs and I always like to call out good customer service.”
“We cannot say enough about Seth the manager. He went over and above to help us. We had no knowledge of how to send back a large package. He was kind and very knowledgeable. Thanks.”
“The people that work here are very nice and friendly and always have a smile on their face which is comforting knowing you don't feel like you're annoying them by being a customer..thanks!”
“Echoing others- Mark got our family of 4 passport paperwork processed and photos done in less than 30 minutes. Super friendly and patient with my 1 and 6 year old too. We also got stamps from the other employee who was very nice and helpful. Thank you!”
“This store is provides excellent service. I went here after multiple bad experiences at bridgeville and was impressed by how nice and helpful the 2 young men working there were. Friendly, helpful and painless.”
2 - 5PM 9AM - 1PM
3038 W Liberty Ave, Pittsburgh
Shipping Centers
“Josh is AMAZING! So so helpful and knowledgeable and professional! He has saved me countless times when I’ve had weird shopping issues to Africa and other remote locations. I do not know what I would do without him. He can never quit!”
“I was picking up a load for another company and they couldn't have been nicer and more professional. I got in and out quickly. Great job from a great group of people.”
“Here is a shout out for employee,India, who works at FedEx on Washington Road in Pittsburgh. I went to her store to ask about making an enlargement. She explained what I should do and gave me the details on the paper that I needed. Today, I called and she answered. She reviewed my email order and said she would work it. Thirty minutes later, she called to tell me my order was complete. We need more stars like India in the service industry.”
8:30AM - 4:30PM
139 E Main St, Carnegie
Shipping Centers
“I put the wrong address on something that was being shipped to me and this post office bent over backwards to communicate with me, find the package, and get it to me. Thank you, Emily!”
“The lady at the front desk was incredibly helpful and saved my day by finding a package that had been accidentally sent to the wrong zip code. Thank you so much.”
“My local UPS store has the best employees! I am there a few times a month sending things back to Amazon . I am always a hot mess and can't find the codes and they are are always very patient and helpful!”
“They have the best staff hands down.
They are efficient and know what they're doing.
Always clean and organized too.
Three thumbs up!”
“This store in Pittsburgh is near and tidy. That’s important because as an older person I dint want to trip over cardboard boxes etc. the manager came over, was very nice, answered my questions and got me everything I needed. I appreciated their customer service. The woman at the checkout was cheerful and had a big smile. It’s nice to be greeted by people that aren’t too busy to offer me help finding what I came in to purchase.”
“Just dropped off a package, pre-labeled and sealed. Gentleman by the name of Kris assisted me in acquiring a receipt and went above and beyond to ensure I have a stronger level of expertise when evaluating how much packing a box needs when it is shipped to properly protect the contents there in. Sometimes you’re lucky to get a glance from employees let alone courteous service. Kris not only acknowledged and assisted me with my expressed needs, he also educated me to better my future experiences!”
8AM - 1:30PM 2:30 - 4:30PM
123 S Main St, Houston
Shipping Centers
“I'm having a mail forwarding issue. It's not yet resolved, but the lady working here is incredibly nice and helpful. I really appreciate the effort to get a resolution to my situation.”
“Located inside Walmart. Pharmacy doesn't want to fax my paper so I went in to have my paper faxed. The clerk name Ron was super helpful. They looked like they like their job. Fax cost $2.”
8:30AM - 12:30PM 1:30 - 4:30PM
203 Main St, New Eagle
Shipping Centers
“So much better than the Monongahela one. Most of my packages are moved out same day but Monogehela takes days, they have definitely improved since the multiple year old reviews.”
“Mary Ann was extremely helpful on my last visit. She saved me a substantial amount on shipping with a different package vs. how I already packed my item when I arrived.”
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“I have to disagree with many of the negative reviews here. I brought an assortment of items in on Monday, February 10th that needed to be shipped to Atlanta. The two ladies working behind the counter were both amicable and helpful to all. I was delighted to find that my items were expertly packed and well-protected upon their arrival to Atlanta. I appreciate the time and thoroughness of care that was given to them. Thank you ladies!”