-
February 2024 by Claudia Peters
Great customer service staff
-
February 2024 by Melinda Hart
The folks at Enterprise have always been extremely helpful - answered any and all questions and have never been 'hard sell'with any of the extra benefits that they offer. Definitely our 'go-to' for vehicle rentals
-
February 2024 by Lexi Schweitzer
Meadville Enterprise goes above and beyond! Everywhere else around my area told me they couldn’t get me in a rental for 3 days, and being that I hit a deer and it did some damage over the weekend, I needed a rental ASAP. Holly, who answered my call, was so nice and helpful and helped me solve my problem to get me in a vehicle the same day! I don’t usually leave reviews but I felt the need to let everyone know, this is the best enterprise around the northwestern PA area!
-
February 2024 by Jaran Miller
The insureance company set me up with Enterprise in Meadville after my car was totaled. The employees here are friendly and helpful. I would have no qualms about going back if necessary.
-
October 2023 by John Henley
Kayla was absolutely wonderful! We had totaled our car when we had to rent. Not only did Kayla help us get the best price on the rental, she was extremely polite and quick to answer every time we had to call in to extend. She helped make sure our points were accumulateing for renting so that in the future we could get more discounts. She then took it a step further and contacted the sales team who helped us get into our new car!Clean wonderful location! Above and beyond!
-
June 2023 by Renee Buck
I told them weeks ago I needed a rental when my Jeep went to the shop to get fixed after a car accident. I told them it would be going in after he received the parts he needed to fix it which was supposed to be Wednesday. When I called to get the vehicle sent to the shop when I dropped my Jeep off they said they didn’t have one available until later that afternoon. I had to work until 6 that day…which was after they closed and I was dropping my Jeep off before work. Then they said they would open early the next day early so I could come get the rental before work. I didn’t need the vehicle the next day…I needed it when I dropped off my vehicle. So if I went to get the rental I would have had to drive a half hour from home and then another 45 minutes to work and be late to work because they couldn’t get their priorities straight. Reading previous reviews I see I’m not the only one this has happened to. Poor customer service in my opinion….do better enterprise.
-
May 2023 by Renee Fletcher
I told them weeks ago I needed a rental when my Jeep went to the shop to get fixed after a car accident. I told them it would be going in after he received the parts he needed to fix it which was supposed to be Wednesday. When I called to get the vehicle sent to the shop when I dropped my Jeep off they said they didn’t have one available until later that afternoon. I had to work until 6 that day…which was after they closed and I was dropping my Jeep off before work. Then they said they would open early the next day early so I could come get the rental before work. I didn’t need the vehicle the next day…I needed it when I dropped off my vehicle. So if I went to get the rental I would have had to drive a half hour from home and then another 45 minutes to work and be late to work because they couldn’t get their priorities straight. Reading previous reviews I see I’m not the only one this has happened to. Poor customer service in my opinion….do better enterprise.
-
February 2023 by Amber Muma
Used to be Fast and friendly, what happened to this location? The voices are friendly but that's no excuse for getting three different prices to extend our rental from three different people... Just an overall disappointing experience this time around :(
-
January 2023 by Ron Heald
I've had a reservation for 2 months to get a car while my Durango is in the shop to get fixed. The morning I took my ride in, the lady from the body shop called over so they could come and get me they didn't have anything for me. How do you not have anything when I've had a reservation for 2 months. So now I have to wait till tomorrow to take my durango in to get fixed at 4:30 pm because that is the earliest I can get a rental. Not real happy
-
October 2022 by Stacey Anderton
Enterprise goes above and beyond. Brad brought my rental to Dillaman’s for me. He was professional, friendly, and efficient. I am always impressed with the level of service from Meadville Enterprise.
-
September 2022 by jayme brown
It's alright. Expensive as ever and then we had a tire that kept going flat and you have to pay for road side assistance when. You already pay enough for the vehicle and there is no after hours number
-
March 2022 by Ralph Eakin
Excellent clean vehicle wipers needed replaced took to local shop and got them replaced. Left item in cargo area called a couple days later and they had it and was able to pick-up
-
March 2022 by Jonathon Gingerich
I’ve lived in the meadville area for years and tried to rent from this location a multitude of times. The chances of them actually having a vehicle available for rent, regardless if you want to rent the same day, or book a reservation 5 days in advance are about 40% or less. You’d think eventually management would realize that they need more inventory but it hasn’t happened in the past 15 years so the likelihood of it happening anytime in the future likely isn’t all that high.UPDATE: Rating changed to reflect the fact that their response to their Google ratings are all computer generated. Twice I’ve been asked for my reservation number so they can resolve the issue when the issue was not being able to get a reservation in the first place.
-
January 2022 by Kayla Jaggi
Reserved ahead of time online easy process. The gentlemen are nice, explained everything as we went through the rental process.
-
October 2021 by RH
Have to pay a $200 deposit along with rental car fee. Bring two bills with you. (that are not in disconnection or shut off). To much trouble for this and I'm an Enterprise VIP member. I just took my own car, Wanted a easy ride to a long drive.
