Metro by T-Mobile at 360 North St is praised for its exceptional customer service and knowledgeable staff. Customers have reported significant savings on their prepaid plans, with one individual saving about $55 a month. The employees, especially a staff member known as DJ, are recognized for their dedication, going above and beyond to assist customers with their needs, including transferring numbers and providing device recommendations. Shoppers appreciate the friendly atmosphere and the staff's ability to explain various data plans, making it easy for customers to make informed choices. Overall, the store offers a great experience for anyone looking for prepaid plans and 5G phones from popular brands like Apple, Samsung, and OnePlus.
Raj was an absolute champion today. My phone died in the morning and he helped me get the new one set up. Wonderful and considerate, thank you Raj.
January 2026
Sam was extremely helpful and knowledgeable. He answered all our questions and helped with the purchase of a new tablet. He's a definite asset to the business. My friend, Sharon Kaplin, was very happy with her selection.
October 2025
I visited the metro store my device was showing to many pop ups ads, which was really irritating. Raj was very kind he checked my phone, explained what was causing the issue, and helped me fix it. Really good service
