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March 2024 by Gigi B
It's always busy when I have to ship something there. Often they only have one person at the desk and the line is quite long. Aside from that, they're very courteous and professional and move through the line as quickly as they can
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January 2024 by Cheri Skelly
I’ve always had great experiences with our UPS store .. delivery and dropping off packages!
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December 2023 by Zombie beck
Been told for 4 days now that my packages. was out for delivery. Now they've got 3 and seem to refuse to deliver or drop off so I can pick up. Customer service is horrible. Can't hear or understand them
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August 2023 by 81McQAC
Always a fast and accurate experience.
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June 2023 by The Rev. Randy Wagner
Poor customer service. Was told they could scan a package after driving there from another location that they would be able to just to find out they couldn't. 30 minutes to get there just to get nothing done.
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December 2022 by Janice Hasse
Tried calling three times to speak to a person. No luck. Automated.Person. How on earth do you get to talk to someone???
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November 2022 by mia smoaks
I live on the outskirts of Meadville and every time I schedule a package pickup they never knock on my door. They just leave a label and leave. Then I have to take my package 2 miles into town to a drop off box. I don't drive wich is why I schedule pickups and deliveries. I don't understand how hard is it to knock on a door. Please do better
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April 2022 by Janet Fabyanic
Would have given a 5 but doesn't open until 4:30 or 5 o'clock.
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February 2022 by Leighanne B
The drivers out of Meadville are too lazy to even walk up steps and resort to throwing packages on my porch. This man has thrown multiple pages and UPS won't do anything about it. You can see my package mid air in the one picture. UPS is a joke.
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November 2021 by Scott Vandervort
When you see first thing in the morning the behind the scenes of all that goes into getting packages to us. Thousands of packages as soon as I entered, it makes you appreciate what they do. Thank you.
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September 2021 by Mark Steen
This has been the single-worst shipping experience in my life. On June 3 2021 my wife and I shipped a package to the Netherlands, which came to $344. There was no invoice or packing slip but the woman who worked there said the printer was down and she would print it out and ship it, so we left. But she never did, and then our nightmare began. We got a phone message saying our package would be abandoned if we didn't send an email clearing things up. My wife did so that evening, sending all the info they asked for. Didn't matter, the package came back to us the next day. And, now, as of September 8 2021, THERE HAS STILL BEEN NO REFUND, and we have spent OVER 25 HOURS TRYING TO GET A REFUND. We paid 344 bucks to have a box passed back to us, due to no fault of our own. When we called UPS on Baco road, they told us to call corporate. When we called corporate, they told us to call Baco road. I've called Matt Thompson, the manager of the Meadville and Franklin depots, and got a 'the check's in the mail' response AT LEAST FIVE TIMES. He has recently stopped answering my calls, and the voice mailbox is either conveniently full or not set up. I just called the general UPS number today and after waiting a long time and talking to people, I was hung up on. Matt Thompson is unwilling or unable to give us a refund, and this is completely ridiculous. I'm about to go to the police and/or small claims court, as this seems to be a criminal enterprise. DO NOT SHIP ANYTHING WITH THESE PEOPLE. I could revise or delete this review if it gets resolved soon, maybe it will help. Probably not. UPS, and this location, seem to be criminally incompetent.
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August 2021 by Danielle Sincere
I had a super difficult time getting ahold of UPS so I decided to contact my local Meadville UPS office and a lady answered immediately and she was SO HELPFUL. She seriously saved my sons birthday this weekend and I'm beyond thankful. I wish I would have gotten her name.
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August 2021 by Eric piccolin
Always fast and friendly. I drop off a lot of prepaid packages here for work.
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January 2021 by E B
Had a terrible time connecting with any human on the 1-800 number so I searched To find my local Meadville UPS number. Reached a person immediately and she was beyond helpful! Great service
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January 2021 by Shannon Hedglin
Very Disappointed one day delivery taking over 3 days still waiting... nothing to do with weather or anything...very disappointing
