-
July 2024 by Cynthia Bivens
Super helpful, no-pressure experience here. This is a Verizon store you want to go to : )
-
June 2024 by Debra Denman
Logan and Tiffany were excellent.
-
May 2024 by Harry Reinard
Had a great experience at the Park Ave Meadville location.
-
April 2024 by Faith Renner
I accidentally deleted some precious photos. The employees were able to recover them. I appreciate it more than I can ever say!!!
-
March 2024 by Bobbie Neely
They're very helpful ,polite and if you have questions they try to explain to you.
-
February 2024 by Daniel Levy
Excellent experience. Couldn't have done a better job getting me a set up with a new phone.
-
January 2024 by A Hanus
About a year ago I went in to help my mom get a new phone. While setting up the phone the sales people offered a deal to upgrade our shared plan with the senior discount that would apply to both phones on the account. I was then told that is only possible if we upgraded our plan to a higher tier. I was hesitant but they insisted that the discount would apply to both phone plans and bring our total bill down dramatically making each line just $40 instead of the $80+. After clarifying multiple times I agreed. A few months in we realized we were being charged more than ever and so I call the store to get clarity. Since then I have been stuck in a loop needing to contact the franchise manager and Verizon themselves. Version says that plan should have never been sold as the senior discount only applies to one line. I called the store back and they keep saying they will move it up the chain with no follow up. Verizon and the store continue to close my cases with no resolution. My mom has been a customer of Verizon for 35 years and now stuck in a phone payment plan that doesn't make it easy to move service providers. At this point we had paid far more than we would have if I never upgraded our plan and no one has been held accountable for selling me faulty information. At this point I am exhausted with all the calls and back and forth and will admit this is my call for attention as nothing else has been working. My suggestion would be for folks to stick with an actual Verizon store so you don't get stuck in the middle like we are.
-
October 2023 by Lynn Fahlen
Great service and very helpful
-
July 2023 by gary elliott
Destinies Hill was awesome. Rave reviews for helping solve my problem.
-
July 2023 by Nancy Nickolay
She was very nice polite and knowledgeable.
-
July 2023 by Tommy Pearce
Great!
-
July 2023 by Amber Wilson
Miranda went above and beyond to help us this evening. Thank you so much
-
July 2023 by . Denisejohn65 - Nail Ed
Great experience
-
July 2023 by Lisa Conrad
Parker was polite and very helpful. Answered all my questions and I was able to easily upgrade my phone
-
July 2023 by Kelly Maxwell
It went well until we ran into a problem. That was our fault not Verizon. We will definitely be back in the future
