Verizon, at 16383 Conneaut Lake Rd., is known for providing a friendly and helpful in-person experience. Customers appreciate the attentive staff who take the time to understand their needs and offer the best options for mobile phones, plans, and accessories. Employees like Sadie, Lucas, Gus, and Kayla are highly praised for their excellent service, knowledge, and willingness to go the extra mile. The store is kept clean and welcoming, making shopping easy and enjoyable. Customers often mention that staff members are attentive, funny, and treat them like valued customers. Many express their loyalty to specific team members and recommend the store to others. Whether upgrading phones, exploring new plans, or shopping for accessories, visitors find the store to be a great place for a smooth and satisfying wireless experience. Overall, Verizon at this location is known for great service and a positive atmosphere.
She was wonderful explaining and investigating what I need to do, but she did it all for me instead…. That was awesome. Thanks so much for your help
April 2026
Kayla was Extremely helpful with straightening out the issue with the camera on my phone. She is definitely an asset to your organization. She actually sold both my wife and I our phones not long ago. Keep up the good work Kayla . Tom Griggs
February 2026
Harrington. Luther was very knowledgeable and made getting a new phone and plan very painless
