Appalachian Harley-Davidson is a highly praised motorcycle dealership that consistently delivers exceptional customer service and a personalized buying experience. Customers consistently highlight the knowledgeable and friendly staff, who go above and beyond to ensure their needs are met. The dealership is known for its skilled sales team, with reviewers singling out specific employees like Craig, Zach, Bill, Don, and Josh for their exceptional service. These salespeople are praised for their ability to listen to customers, understand their needs, and guide them towards the perfect bike. They create a relaxed, comfortable atmosphere, making the buying process feel more like chatting with friends than a typical sales transaction. In addition to the sales team, Appalachian Harley-Davidson is renowned for its excellent parts and service department. Customers have had positive experiences with staff members like Henry, who are efficient, competitively priced, and keep customers informed throughout the process. The dealership also offers a highly recommended Motorcycle Safety Foundation Basic Rider Course, led by instructors like Jim and Justin, who provide a fun and informative learning experience for both experienced and novice riders. Overall, Appalachian Harley-Davidson has earned a reputation for its dedication to customer satisfaction, knowledgeable staff, and commitment to creating a welcoming and enjoyable buying and service experience for all its customers.
Great inspectors, Brett and Jim did an amazing job. walked and demonstrated each and every course. Would recommend to anyone.
June 2026
Took the first riders course at this place. Was a great experience. Good selection of bikes and got to ride a harley...that thing is an absolute pig but still awesome to ride one for experience!
June 2026
Amazing coaches who always encouraged me to improve and guided me through everything.
