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March 2024 by Madi Broersma
Brandie helped us while we were here and she was very nice and attentive! No pressure and very informative. Helped us buy our new couch!
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March 2024 by Vanessa Straub
Not pushy…waited for us to look around first. Axel was very helpful.
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March 2024 by Shannon Kuhn
First time at Ashley's, what a beautiful showroom!! Had a very bad previous experience Terry was wondering , so helpful and experienced. Will definitely be back to see you Terry!!!
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March 2024 by Thomas Oakes
I Made Internet order, (wanted to 'old school's) store pick up, but nope, dissapointed only internet.. dissapointing shipping, (a grab & throw box from fed-ex), (not packed well), cheap packing, dissapointed flawls in upholstery beading, see pictures, could have been nice product, But made cheap, shipped cheap, &... That is that.
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March 2024 by Dane Cornelius
Peggy was very helpful and didn’t put unwanted pressure on us!
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March 2024 by knightsofsalvation
Terry was very helpful assisting us to determine what couch arrangement would work in a difficult sized living room with odd dimensions. Even though we checked various stores, we came back to Terry, as she was the most professional and attentive. She gave us many options to think through and ended up landing us something that would work for the room and that we liked. Very appreciative for Terry’s help in a big decision. If you go to Ashley’s in Mechanicsburg, ask for Terry!
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March 2024 by P K
Went here looking for a chair. Found a leather one I liked. Was marked at 890$. Oof.Just my luck, they were having a 25% off sale, so i could get the chair for around 667$. Still would have to pay 60-80$ for delivery though.Decided to punt on the decision. Went home and googled the model of chair- found it on Amazon for 649$ and with free delivery, or 20$ to deliver it to the room of your choice, and of course free no-hassle returns.So, Ashley furniture lies to its would-be customers by marking up their stuff in-store, and then pretending to give a big discount- in reality, this makes it so their purportedly discounted furniture prices are [almost] competitive with other places online (but Ashley's store prices are still more expensive, and they will also gouge you for delivery, and they don't allow any returns after 72 hours and even then they charge a 15% restocking fee).I will never buy anything from Ashley based on their deceptive and unethical sales practices.
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February 2024 by Doc Greenlee
Peggy, Sharon and Daveeda have made a furniture buying experience enjoyable. Thanks again
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February 2024 by Scott Stover
Peggy was awesome! No pressure and great chat with!! Always great working with Ashley
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February 2024 by Claire Shaffer
Awful. Went in to look for a new bed. Walked around the store for 15 minutes without anyone approaching us to help. Walked past at least 4 workers, who apparently did not want to help. I am extremely disappointed and will not be returning to this establishment anytime soon. In addition, prices for the beds were not displayed well, leaving us to walk out.
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February 2024 by Tessa Vosika
It was great, Sean was fantastic and helped us find the right sofa and coffee table. Really worked with us and we will come back again.
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February 2024 by Brittany Sheaffer
Terry did a great job in assisting my needs and I found some great pieces for my home.
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February 2024 by Jennifer Buxton
Came in with something already in mind, but Jay did a great job answering questions and running numbers. Got a great deal and is very friendly. Highly recommend requesting him if you go in person to the store.
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February 2024 by Megan Arndt
James is amazing!!!!!
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February 2024 by Mr Internet Guy
The staff really has very little knowledge of the products like you would find from a more traditional sales person. These people are more akin to clerks that follow you around. They're ready to discuss Ashley process related questions, the depth on the products knowledge is not there.
