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March 2023 by phillip craver
Very rude
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September 2022 by Jennyffer Noba
I was visiting this Branch and I was helped by Jacqueline. She provided a great customer services. She speaks perfect Spanish. I do mentioned that because it is very important for the Hispanic community in Mechanicsburg to know that we have her so she can guide us with the best options for our financial well being. She can help you opening a saving account or any type of loan she explained you the process fully. I’m truly satisfied with the service that Jacky and her team at this branch offered me.
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September 2022 by Jain Vain
I had a few transactions to complete and even though I know it was hectic the teller I worked with, her name was Trish (I hope I'm spelling that right), had the warmest smile, and was so helpful. Loved working with her.
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September 2022 by Walt hargraves
I have had nothing but first class service from this branch. Typically deal with the bank manager Marie or Kimmey and they always conduct business in a true professional manner.
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August 2022 by Patrick Myers
This Branch has changed their staff completely in recent months. Maria is in charge ( Branch Manager) , she has assembled an awesome friendly team! I run multiple business accounts threw this branch , somedays I will have 5-10 transactions including bank wires.. I have found the whole team to be pleasant and all of them very friendly and knowledgeable.
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August 2022 by Carol Hollingsworth
Definitely 5 stars. The employees go above and beyond. Not to mention theyare exceptional in followingup on issues that need answers. The encounters Ihave had have been exceptional.The staff is polite and courtesiest. I love ❤️ thisbank.
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August 2022 by Lisa Buttafuoco
I love the personal small town feel of this bank. Walking in or going thru the drive thru and they know you by name and remember things about your life and ask you about them. Yes things were a little chaotic when they were short staffed but that was everywhere. But you know what even though they had one person running the WHOLE bank you would of never know it because MARIA always greeted you with a smile on her face and never rushed you or pushed to move fast. I was thrilled when I saw her at this bank! I met her at the Carlisle branch years ago when I was doing a refinance on my home. I had been with PNC bank since 2000 and did not want to change. But when she saved me after they messed up my refinance she was so sweet & felt like family I started to move all my banking over to FNB because of her. I know I can trust her when I ask her a question and to me that means a lot. Now she is over by my work which is even better and has helped me thru some stressful situations so I am one happy customer and would recommend anyone to FNB on Simpson Ferry Rd. Kimmey was awesome as well and helped me when I need proof that I paid a bill when a company said that I didn't. Would give more than 5 stars if I could.
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August 2022 by Walter hargraves, jr
I have had nothing but first class service from this branch. Typically deal with the bank manager Marie or Kimmey and they always conduct business in a true professional manner.
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August 2022 by Tracy Fleager
I was very pleased with a recent experience at this branch of FNB. I had a fairly complex transaction and the tellers were patient, friendly and knowledgeable.
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July 2022 by ali irshad
They don’t have negative stare They deserve that . One of the disappointing customer service this branch have . I visited this branch 3 time with in one year they have same attitude. Manager have same attitude. They have there own law and they think that the people are stupid. They don’t know anything.Sorry to say that , they are fellow they security exchange commission or not ?Any May be security exchange commission did not check this branch and bank.They have very rude behavior when we go there to withdraw our own money. They create ? berries and arraignment to stop to withdraw
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June 2022 by Raj Yarakaraju
I am one the BOA customer who got pushed to FNB. I never found out how and why’s.In the beginning I was not happy with FNB online options but they have improved a lot now.One thing I love about FNB is maintaining the relationship with customers, especially Maria the branch manager is very good and kind. Recently they processed our business loan and was smooth and quick. More importantly their teams understanding of the situation and timely response helped closing the loan on time.I understand, sometimes it is hard to take any answers which are not on our favor face to face.but I feel having that discussion directly then staying on call for 30min and the customer care saying the same thing. At the end no matter which bank you go they follow their policy which gives priory to banks interest.
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January 2022 by R Ft
Unprofessional,poor service p, takes too long to deposit on drive through 0(not the first time and I don't think it's gonna be la0st time)1.25 on review I'm not surprised at all
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January 2022 by Richard Albertson
Never had a problem with this bank
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July 2021 by Jessica Ziegler
don’t deposit money into the atm, it just eats your money, worst bank ever
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April 2021 by Janie Blasko
Closed the branch I have gone to since it was Commerce.