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February 2024 by Leah Feczko
Super friendly & helpful staff!
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January 2024 by Jackie Hamill
I love going into this store. They make you feel welcomed. Dennis has always been fabulous he is such a people person, very pleasant, and helpful.The store manager was great and very helpful as well. Can't wait to get my necklace. (Received my earrings Christmas of 2022). We will be returning!!
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January 2024 by Sam Saxton
The staff was very kind and helped fix a loose stone on my wife’s wedding ring. They also offered to help me get my wedding band resized when I mentioned to them it has been falling off. Great customer service.
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January 2024 by Carl Welch
Wonderful service, great selection, thank you for making it so quick and easy!
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December 2023 by Alex Lawyer
Alisa, Sarah and Dennis were great to work with and easy to talk to. Their product knowledge and the fact that they were not pushy or aggressive made it much easier for me to make a decision. Thank you all for your help and engagement.
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November 2023 by Gabriel Williams
Alisa and Ashley are a perfect team! They were amazingly helpful, knowledgeable about the product I inquired about and helped me with the purchasing process! Thank you guys!
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October 2023 by David Fonseca
I usually don’t comment or rate stores but this one in particular deserves to be rated. Great customer service, above and beyond help, outstanding and professional service from all the staff and specially from Shan Shan. She was awesome and helped me so much to find the perfect ring my fiancée.
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October 2023 by Kim Adams
Alisa is super helpful. My husband brought me as a surprise. She was super patient and helpful. I do not have ordinary taste and together we found a set I love. Highly recommend this Kay's.
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October 2023 by Adam Wing
Ashley at the Kay Jewelers on the Carlisle Pike went above and beyond with my wife's ring ! The knowledge, time, and care she provided made our experience wonderful ! I will always use Kay because of their great pieces, warranty, and customer care !
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October 2023 by Rachael Huggins
Shan Shan is absolutely wonderful!! She is very informative, patient and thorough!! I would go to her anytime I'm looking for jewelry. I highly recommend her and this Kay's jewelers store as well!!
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August 2023 by Miranda Stouffer
Customer service was excellent! I felt no pressure to make a purchase and sales associate was super helpful. Thanks so much Alisa for helping me find my wedding band!!
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August 2023 by Gabe Turner
All the ladies are super kind and helpful, found the engagement ring I wanted online. They didn't have it at this store but went out of their way and checked all the other stores in the area for me!Got the ring, and my girl loved it.Will continue to do all cleanings and future purchases here
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July 2023 by Claudia Short
Will definitely continue to come here to purchase my jewelry! My husband picked my engagement ring here with the help of Adrianne (hope I’m spelling it correctly ) she’s the best and is always so helpful. We had to come back for our wedding bands later on and have continued to shop here for other jewelry as well.
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July 2023 by Amir Stoute
I worked with Adrienne Sison and let me tell you she was AMAZING! She took so much time to work with me and make sure we found out something that suits my needs and my budget! I will definitely be coming back here for future transactions and i’m glad to have established a consumer relationship in doing so!
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May 2023 by Rachel Herring
Had a fantastic time purchasing our wedding bands amongst other jewelry with the help of Shan Shan
