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April 2024 by Derek Arnold
Store manager, Blake was incredibly helpful from the minute my wife and I walked in the door. He was able to help us with our questions and get us the information needed without hovering over us like a vulture. It was a rather pleasant experience. Will definitely return in the near future for another recliner.
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April 2024 by Anne Stafford
My sales rep was very helpful and courteous. She listened to my request and worked it out to my satisfaction.
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April 2024 by Gloria Moyer
Very positive experience.
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April 2024 by paranoidandroid ___
Great customer service from Teresa! I pretty much knew exactly what I wanted when I walked in the door, but still had several questions that were answered with ease. Then as I was trying out multiple recliners I learned a lot more about all the new features they came with, and was sold on exactly what I wanted. Highly recommend this La-Z-Boy location in Mechanicsburg, PA.
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March 2024 by Paul Toomey
Great shopping experience. The staff helped me pick out a great new lazy-boy recliner to replace my 36 year old recliner. Lazy Boy recliners are the best .
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March 2024 by Stacy Nace
Justin was very knowledgeable and helpful without any pressure. I browsed the store for an hour before deciding on my new recliner. Once chosen, the purchase was completed in about 10 minutes.
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March 2024 by Katie Manning
Jullinar was amazing to work with. She was fun, friendly and really took time to incorporate our lifestyle in her design plans. She was exactly the perspective I needed to plan our living room out.
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March 2024 by Angelique Slinkman
We visited this store all the way from Maryland and so happy we did. DORIS was beyond helpful, attentive, knowledgeable and extremely kind! I truly can’t say enough good things about her! It was such a great experience purchasing the new recliner for my Dad. Doris was honest and helped us find the perfect chair to meet all of his needs after his surgery. She is a huge asset to Lazy Boy! We will be back and definitely make all of our future purchases from Doris!!!
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March 2024 by Mike Zeigler
Friendly sales person gave us what we needed.
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March 2024 by 342harley
Sales associate,Doris, was very knowledgeable and concerned about customer satisfaction. It was a very personable experience. We are looking forward to the delivery of our most recent purchase.
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March 2024 by Nelson Tennis
Bought two recently. One had a defect in the apparatus. They sent a technician out and he replaced the entire mechanism underneath in about ten minutes. Had my old lazy boy rocker recliner for about 30 some years. No hassles. Excellent service department. Friendly knowledgeable sales people.
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March 2024 by Molly Solomon
Beautiful store, great customer service with Febin!
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March 2024 by Ronald Leibfried
We were greeted by a employee who helped us through the path of looking for a couch. She showed us four different ones. We decided on a really nice couch which we purchased. Great experience with the employee. Great place to buy furniture. Thanks again.
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March 2024 by Ilona Burd
Knew what I wanted when I went in. Service was quick and efficient!
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March 2024 by Don McKenna
Teresa was wonderful. Very helpful and professional.