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December 2023 by Mae F.
I called Major's Select Collision at the instruction of a Maryland collision center where I had work completed in 2021. Brianna was so helpful and worked with me to find a convenient time for me to bring my vehicle in during my graduate school winter break. They were very kind about honoring the lifetime warranty on the work completed at at their sister facility. I was in and out in less than ten minutes. It turns out that the technician who installed the replacement rear door accidentally activated the manual child safety lock, preventing the door from operating properly. The waiting room was exceptionally clean, especially considering that this type of business involves a lot of messy liquids. I cannot comment on the cost or value of service, but I can say that the customer service was excellent. I would not hesitate to return in the future with any issues.
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November 2023 by Gian Fabian
2016 Subaru Impreza Sport 2.0i Limited. I was quite speechless when I saw my car after the fix. Aside from the financial dent in my wallet, the whole process was smooth and painless. I can't say enough good things about this place. Surely hoping I don't ever have to return for another repair, but this place is at the top of my list if I ever need to do it again. A-plus for timeliness, service, and an amazing staff. A special thanks to Kim and Keith as well.Service: Body & Trim
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September 2023 by Karen McIntosh
Fantastic service every time I've had work done at Major's Select Collision Center. Kim is so easy to work with and is kind and knowledgeable. Throughout the entire process I received text messages updating me on the progress and status of the work. Highly recommend!Services: Painting
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September 2023 by William Fertenbaugh
Major's Select Collision Center did some minor body and paint work on my 2009 Toyota Highlander. I worked with Keith who provided the estimate, provided me updates while the work was being done and Kim who completed the paperwork. Everyone was professional and courteous. The work was completed to my satisfaction and the cost matched the estimate. My vehicle was also completed in less time than I expected and that was greatly appreciated. I have had a few repairs done on this vehicle at Major's Select and I have always been pleased with their work. I highly recommend them.Service: Body & Trim
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September 2023 by SpudSEZ_ 67
Great experience! From customer service all the way to the work done! Took my car to get scratches and damage from concrete on my passenger side and you can't even tell anything had happened! I recommend them for anyone needing body work, great staff and friendly environment! Won't take any of my cars to any other body shop.Services: Painting
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July 2023 by Jim Muha
Major's Select Collision Center did some minor body and paint work on my 2018 Honda Pilot. I worked with Scott who provided the estimate, Keith who provided me updates while the work was being done and Kim who completed the project and paperwork. Everyone was professional and courteous. The work was done to my satisfaction and the cost was lower than the estimate, which is always great to see. My vehicle was also completed in less time than I expected and that was greatly appriciated. I have had several vehicles at Major's Select and I have always been pleased with their work. I highly recommend them.Services: Painting
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July 2023 by Billy Wray
Difficult hit from a deer...took one part 3 weeks from Germany to get to us but we finally put it all together and they bent over backwards... thank you to everyone there including Kim and Shanna!Service: Body & Trim
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July 2023 by Phi Tang
This business has done a terrible job. First off, they kept my car for 2 months, and when they finally were done, I went to go pick up my car and noticed that the one headlight was dead. I also found that my car windows wouldn’t open, and the front fender still had an ugly gap. So, I took my car back to get it fixed 6 times. And the front fender has never been fixed. I have showed them the gap, called many times, and my car is still not fixed. They told me they would not fix it anymore. They also have bought cheap aftermarket parts. I am extremely upset and disappointed.
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July 2023 by JOHN F MCHUGH JR
They repaired a dent in my right front fender. It was cause by a negligent driver. It looks like my vehicle came right out of the dealership.Service: Body & Trim
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April 2023 by Jason Uhazie
Dropped my truck off for a dent and paint repair and they turned it around in 2 days. Looks amazing!Service: Body & Trim
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April 2023 by Gretchen Strouse
Execellent service- I received weekly updates via txt about my car and the repair process!!Services: Painting
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March 2023 by Jacquelyn Nagg
Kim Lyter is outstanding; very efficient; personable and helpful. I was a little disappointed in the time it took to repair my car; however, in their defense, I understand it. They were experiencing staffing shortages and problems with a car ahead of mine so I was very patient.Hopefully their staffing shortages have been corrected and delays have been reduced. Keith, the new manager, seems to have gotten things under control. He was very helpful and honest with me.Services: Painting
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February 2023 by Gaiscioch001
Major’s did an outstanding job. My car looks like it’s new. We had a goof amount of time to wait to get the car in for repair but that’s not their fault. It was well worth the wait; the car was done in less than a week and they did a great job. They will be my go-to collision repair shop from here on out. (Hopefully I won’t need their services again though)Services: Body & Trim
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December 2022 by Jennifer Parry
I picked up my car after repairs were to be completed. I found a scratch that was not repaired. I had to wait at the shop for them to fix. On my drive home I put my sun visor down and the entire visor fell out from the roof only attached by the wires. When I reached my home I checked the passenger side visor. The same thing happened, visor fell out only hanging by wires. I then opened all doors and hatch to further inspect my car. There was white dust all over my floor mats, inside windows, throughout the inside of my car. The interior roof had black finger prints on my light gray interior. Where they did wipe the car looked like they used a dirty rag. My car was brand new, only owned six months before I hit a deer and needed repairs. I was very disappointed at the lack care proved for detailing the car. They did repair the visors and re clean the car however when I returned home I found the plastic floor liner in my hatch was washed off and put back in my car wet. So my carpet was all wet underneath the liner. I was given an apology and told they had a new employee doing the detailed work.Services: Body & Trim
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November 2022 by Dana Myers
Excellent customer service. Went over everything with me before any work was to be done.My car was ready when it was supposed to be and they did a great job !I would recommend then to anyone !Services: Body & Trim
