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November 2023 by Christopher Carter
Service at the store was fantastic! Craig provided us with professional service and advice. The store is immaculate and the other sleep experts were friendly. Definitely a recommendation.
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November 2023 by ruby rhoads
My husband and I were helped by Sonia. She was so patient and knowledgeable with all the mattresses we looked at. Sonia matched us up with the perfect mattress.
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November 2023 by Emma Chesek
We had a wonderful experience at Mattress Firm in Mechanicsburg! Craig was absolutely amazing to work with and was super helpful - we went in there having an idea of what we wanted, and Craig walked us through the mattress and pillows that we liked. Him and John were both so incredibly nice and made the whole buying process easy and smooth, which is exactly what we wanted. I would absolutely recommend this store for any bed buying needs and will absolutely be coming here in the future!
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November 2023 by Roger Sostar
Ordered a purple mattress from here. Got the delivery option but they were unable to remove the old box spring around a tight corner. Craig Scott made things right by giving me store credit in the total amount of the delivery. Very happy experience. Will shop here again
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November 2023 by Snehal Patel
Thank you so much Amy for providing such wonderful service. Perfect store to buy mattresses. I bought two years ago and came to buy again. What great service they provide. Also the quality of mattresses are amazing.
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October 2023 by Cheryl Gill
Went in looking for just a simple mattress and came out with an awesome buy and bed. Great customer service, explained everything clearly and most of all clearly left it to the customer to choose. There was no pressure. Thank you for making the experience a great one.
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October 2023 by Johnny Blaze
Upon entering the store, a representative immediately approached my wife and I to hear our mattress needs. After exploring options, we came to a decision that Eric, our representative, met us halfway on. There was another gentleman involved for training purposes, overall a very professional and pleasant experience. Cannot wait to have our new mattress in our home!
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October 2023 by Keith MacDonald
Excellent customer service, our sales person. 's Sonia treated Us with the upmost respect and professionalism. This is the second time we've purchased from mattress firm and we will continue to buy from your company. As long as do you keep the same type of people working there that are there now?.
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September 2023 by Sarah Burnett
I was DREADING mattress shopping. DREADING IT! Scott was FANTASTIC!! He wasn't pushy! He listened! He was so easy to work with! So GRATEFUL he assisted me today! ZERO STRESS!!
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September 2023 by neressa tajaon
Well i love how Mr scott assisted me with my purchase today. I always asked for his recommendation from pillows to mattresses and he definitely commended great deals with quality products thats suits my ideal choice. It was a smooth and very fast transaction. Thank you!
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September 2023 by Paige Miedrich
Had a great experience at this store today! Carl, our sales associate, had amazing customer service skills. He was patient and answered all our questions and didn’t make us feel pressured at into making any decisions. We will definitely be back for all future bedding needs!
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September 2023 by Dawn Lisi
Our salesman,Scott, was very knowledgeable and after a few questions, steered us toward several mattresses that met our criteria. He then patiently waited for us to try them out several times before deciding on our perfect mattress.
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September 2023 by Roxanne Morton
I was extremely pleased with the salesman Carl at the Mechanicsburg pa location. He went above and behind to assist us with our experience. I’m grateful for him and I hope he gets appreciated for his wonderful work ethics!
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September 2023 by Maryam Gul
I had an amazing experience at Mattress Firm. Erik was awesome. He was knowledgeable and patient. He took the time to understand what I was looking for, and showed me great options to choose from. He answered all my questions and made great recommendations. The store has a wide variety of choices to suit all preferences and budgets. Customer service is excellent. Labor Day sale offered good discounts. And Erik worked with me on the pricing. My mattresses have not shipped yet, so cannot speak to that part of the experience at this time.
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September 2023 by Barak Hunker
We worked with Scott the store manager and he was very engaged but not pushy at all. He showed us 2-3 mattresses and let us take our time. I will definitely return to purchase from here again. Great experience.
