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November 2023 by Courtney McCauley
Cynthia was absolutely amazing! She was so helpful and knowledgeable. Our experience was phenomenal and we would buy in a heartbeat from this location again! We came to buy pillows and now we have a new mattress to go with them.
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November 2023 by Bob Conrad
We visited the Mechanicsburg store. Cynthia was Honest! She was patient and answered all of our questions. We never felt she was pushing us to a higher priced mattress. In fact, she recommended what was best for us. We purchased 3 mattresses.
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November 2023 by Jr Harris
Cynthia and Amy were outstanding and very helpful when selecting and investing mattress. Top-notch quality customer service and they answered all our questions. I highly recommend this location…..ask for Cynthia and Amy!
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November 2023 by Daphne Truong
On the day I went in to purchase a mattress, the credit card machine wasn’t working. Martin, with his excellent customer service, called the credit card in to a call center. Unfortunately (unknown to me and Martin) the transaction posted not as ‘Mattress Warehouse’ on my credit card, but another name. This was a problem for my credit card company and my rebate prospects. When I returned a few days later, Martin was excellent. He voided the original transaction, processed a new transaction (with Mattress Warehouse properly named on my credit card), and he was lovely to our toddler daughter. Excellent service. We would definitely come back for our next mattress
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November 2023 by Matt Brown
Andrew was incredibly helpful, patient, and kind as we searched for a bed. He worked with us and got us to the right situation and setup. If you’re looking for a bed and someone to help you get there, look no further: Mattress Warehouse and Andrew are the place to go!
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November 2023 by Donovan Green
Had an exceptional experience at my latest visit. Huge thank you to Martin for helping my partner and I find the perfect mattress! Shoutout to Andrew also for helping with the whole process! Can’t wait for it to get delivered!
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October 2023 by Smith G.
Jocelyn was an awesome person who helped my husband and I select the right mattress for us. The store had great service and selection. Jocelyn spent time with us without making us feel pressured. She helped us pick out a King Spink Leeds mattress and we have been very happy. I am pregnant and this mattress was a wonderful support to get a good night sleep. Highly recommend working with Jocelyn!
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September 2023 by Emily Schmidt
Martin made our shopping experience easy and pleasant!We had our kids with us and he was easy going, knowledgeable and focused on the best options for my husband and I.Looking forward to sleeping on our new mattress!
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September 2023 by Megan McShea
The salesperson was so helpful! (I think his name was Martin?) He really listened to what I was looking for and found me the perfect mattress! He was also patient while I laid on every option several times and I enjoyed sharing pictures of our cats :)
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September 2023 by Dana Colestock
The salesman were both very nice and knowledgeable. BUT I did make a purchase for a mattress and a base and once I had them home I was not happy with the base for several reasons which happens sometimes. BASES ARE NON REFUNDABLE AND NON RETURNABLE. I was never told up front that the base was non refundable and non returnable. AND there is no help with this issue nor will anyone get back to you, it is just a done deal. There was fine print in what I did sign but I do believe these rules should be told up front before the sale is final Also good to know that if you want to return your mattress and trade it for a different one which is a great perk but YOU ONLY CAN RETURN ONE FOR EQUAL OR GREATER VALUE not for the one that works best for you.
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September 2023 by Travis Mallett
Walked in looking for a mattress to replace an older one. Fellow named Andrew was super awesome and helpful. Walked out very pleased and happy with my purchase.
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September 2023 by Crystal C
Martin is fantastic. Great customer service, very knowledgeable fit me to the perfect mattress. Couldn't be happier with my purchase
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August 2023 by Heather Schafer
I recently purchased a tempurpedic mattress from Andrew. He was able to give me the most competitive pricing and wonderful customer service. I appreciated his ability to change my shipping address to last minute for delivery. I now have an amazing adjustable frame queen size bed with tempurpedic pillows. I’m very happy with my purchase and service. A+++
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August 2023 by Margaux Large
Martin was extremely helpful with helping us find other mattress that suits us best! He took both of our needs and preferences and found one mattress to accommodate us both!
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July 2023 by Katie Quinn
Andrew helped us pick out our mattress. He was very knowledgeable and helpful but gave us space and didn’t pressure us into buying anything! It was a great mattress shopping experience, which is rare!
