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February 2024 by thuy Le
I come today 2/27 for the change the new hundred for travel out state but the lady short hair not nice for help ..I don’t know her name but when they working in the bank they need put the tag name if someone complains they know who ???anyway not nice for help don’t happy comeback again
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November 2021 by Ishmael Smith
Mat bank is a a people that listen support a support mat give business to be in
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June 2021 by Adam Knable
My name is Adam knable my bank account is get them broken
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July 2020 by Deborah Martek
I have been working with M&T for over 20 years. I have always had an excellent experience with the staff, who have repeatedly gone out of their way to assist me. They are a wonderful staff of professional and personable people that you don't find often these days. You can not go wrong with being a member of M&T!
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March 2020 by ashly brown
Went through this bank for an auto loan, the person who did the loan was absolutely clueless. There was a mistake made with the title bank to bank that was out of our control. When I called and spoke to Anna she was extremely rude and did not want to help at all. Do not recommend this bank. Customer service is awful.
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December 2019 by Claire H
I recommend this branch of M & T bank! Isaiah was so helpful today, as well as personable, respectful and kind. Brooke was so thoughtful and caring as well. My new branch for sure! Thanks guys!
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November 2019 by Brian Fuhrmaneck
The associate who helped me, Brooke, was really nice and really informative. It took a while took get my withdraw but she was engaging the whole time explaining step by step what the issues were that was taking some time. Highly recommend to anyone looking for a bank!
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September 2016 by Mersadies C.
Disrespectful wench Sarah. Never once have I called anyone out of their name in a review. I went to 2 M&Ts to open a business account in the area BEFORE coming here. No one had power to do so. This idiot (name 2) tells me, "You can just tell me what your business structure is". What??? That is what business accounts are idiot! She was so disrespectful. I went off. Tried to talk to me like a child after not knowing FL BUSINESS REGISTRATION IS PUBLIC RECORD. So I tell her me and my 100k will take our tails else where. I also ask for who was over her. This CLOWN (name 3) says to me, "I emailed him, he will be in contact with you". How so? He has (like Sarah Fernelli- branch manager) has no contact info not even a number for me because due to Sarah needing to feel superior on what she will not allow me to do as a BUSINESS OWNER, she got not contact information for me and did not pass step one. Hahaha. Sad. So how was this "random guy getting in contact with me"). I call the 1st branch where I walked in and spoke to an Erica. Dan is suppose to be the regional person. Like I told the girl Erica, you people's customer service sucks. All reviews at the SAME THING. Nothing pleasant or that any one person went above and beyond. That is why that desk allows you to think you can talk to me any way. - Do NOTdo business with M&T period! (Every conversation including calls were recorded)
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February 2015 by Scott M.
The bank has changed the way they do business all of a sudden the same transaction that I have been doing for years is no longer acceptable to the Mechanicsburg branch but when I drove (which was not convenient) to another branch just down the road they had no issue completing my transaction in a friendly courteous professional manner with no questions asked. I was unable to resolve the issue with the branch and customer service seems oblivious to the communications I have made so far, I can only imagine they are very busy with irate customers, in any event I will look for an institution that is more consistent and professional in their interactions with depositors.
