U-Haul Moving & Storage of Mechanicsburg is a well-run and well-organized location. The staff are extremely helpful, kind, and clearly know what they are doing, which makes rental processes go smoothly and quickly with almost no wait time. The facility and equipment are generally clean, though experiences with individual vehicles can vary. The location utilizes smart technology, offering a smooth and intuitive touchless process where customers can check out and check in a vehicle using a mobile phone. Employees are polite and work patiently with customers to troubleshoot issues, demonstrating excellent customer service. This includes being understanding of unforeseen circumstances, which can relieve significant stress. Overall, the location provides a positive experience with amazing customer service, making it a recommended choice for moving needs.
10/10 start to finish. Maria was great, I was in and out quickly and drop off was a breeze.
August 2026
Very professional and helpful. Rebi helped us out and she was very helpful. Definitely recommend this location.
July 2026
We were impressed by the professionalism and friendly service! Definitely will recommend this location. Plus, it was refreshing to hear employees praise the company they work for, which says a lot about the company!!
