U-Haul Moving & Storage of Mechanicsburg is a well-run and well-organized location. The staff are extremely helpful, kind, and clearly know what they are doing, which makes rental processes go smoothly and quickly with almost no wait time. The facility and equipment are generally clean, though experiences with individual vehicles can vary. The location utilizes smart technology, offering a smooth and intuitive touchless process where customers can check out and check in a vehicle using a mobile phone. Employees are polite and work patiently with customers to troubleshoot issues, demonstrating excellent customer service. This includes being understanding of unforeseen circumstances, which can relieve significant stress. Overall, the location provides a positive experience with amazing customer service, making it a recommended choice for moving needs.
Always great customer service the lady at the counter Maria is awesome great customer service ,and the man that handles the trucks rich is always polite and courteous and kind ,great bunch of people at this location
March 2026
Maria was efficient, prompt, very helpful, very pleasant, skilled and happy. what more could you want!!! Thanks so much Maria, and all your support people.
February 2026
Jessie James! Pure Joy, genuine smile and honestly loves his Job. Deserves a Raise immediately! He has sooo much spunk and is truly accurate while informing customers. Excellent customer service skills!!! 🙌🙌🙌🙌 I absolutely recommend this location and the other staff are fantastic as well
