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March 2024 by Alexandra Viscosi
We came here for the first time this weekend and were pleasantly surprised. We got 2 quesidillas, a burrito, and the chips and cheese sauce. The cheese sauce was my favorite hands down. The pico mostly just tasted like tomatoes vs pico so that was my only complaint from a food standpoint. Otherwise, Drew was so awesome. Kept checking in on us and created a very welcoming atmosphere. We'll definitely be coming back.
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February 2024 by Ben N
Food is good when fresh. Always soggy and poorly packed for
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February 2024 by Charissa DiCamillo
I love this place so much! They are sooo nice and the food is AMAZING! I am so lucky to live so close! Very friendly and helpful staff who put the customers first and very very fresh food. Go here if you can because they have great selection! :)
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January 2024 by Cheryl King
Clean. Friendly. Delicious. Pancheros is my family's favorite (and my favorite because I order on the app and pick up dinner on my way home from work). Drew always greets me with a smile and we exchange pleasantries.My orders (and there are many) are always ready when I arrive; always accurate (which is VERY important to me -- Wendy's needs to take note because they often send me through drive-thru with the wrong items); and everything is still hot when I get home.There is no comparison between Pancheros and those other local places (Qdoba and Chipotle). Pancheros is hands down the best in the area and I keep coming back because of the friendly staff and the delicious food.
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January 2024 by Rachael M.
Went here for the first time today because the smell of the food filled the parking lot of the shopping center we were in. It was really good and the service was so nice! The food items were fresh and tasted great! Will definitely be returning!
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January 2024 by Liline
It is always a good experience at Pancheroes the Mexican Grill. The last time I was there There were 3 young men there. One of them took my order he was very professional, respectful, and friendly. I always get the chicken bowl so amazing.
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January 2024 by Joye Asta
Better than Chipotle! And closer to my home. I shall return!Dietary restrictions: I need gluten-free. They fit the bill.
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January 2024 by Justin Wear
It's great for what it is, a relatively inexpensive, fast casual burrito that I think beats out Chipotle. The fresh tortilla is definitely better than other chains, and the fact they mix all the ingredients together before wrapping is really the highlight. I can't say how many times I've bitten into a Chipotle burrito to get nothing but guac or rice. Blue corn tortilla chips FTW
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December 2023 by Heather Plank
The food is always excellent and they have the best queso !! Andrew the manager goes above and beyond to make sure customers are happy. I highly recommend frequenting this place !
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December 2023 by Joy Karsner
The food is great and the customer service is top notch.
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December 2023 by Robin Schnitzer
It was my first time there and they comped my meal! Such a nice gesture— Made my day!
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November 2023 by Andrew Farley
You pay 25$ for quesadillas you think you’d get more than 3 pieces of chicken and steak, it’s like they’re rationing lol. I’ve been there twice and both times I left feeling robbed, take the extra time go to Chipotle or Qdoba in Springfield. For what I could taste it was good
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October 2023 by Jaimie Manley
Mike G is a special person. I was having a "not so good" day and he was so friendly and started a conversation with me outside the restaurant. I did not know him prior to my visit, but I am blessed to know him now. It is people like this that make the world a better place just by being them. Thank you Mike G! ♥️ It was my first time there and it now won't be my last. Simple kindness goes A LONG WAY, you made my day better just by being a Good Man.I highly suggest eating at Pancheros and saying hi to Mike. It is way better than chipotle.... which I did stop eating a while ago, it was bland in many ways. I found a new place when I come to the area. Love makes food better!Thank you and God Bless
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October 2023 by Cindy Ruth
Thia is a typical kind of fast food mexican. I really enjoyed the chicken quesadilla but the beef was way to spicy and chewy. I really like the queso and chips. Thia is a quick option if you are in a hurry.
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October 2023 by Lauren S.
This location is the best! It's evident their store manager, Drew, cares deeply about providing great customer service and experiences. The place is clean, organized, and the staff truly could not be kinder. They work quickly but efficiently with in store orders and online orders as well. Couldn't recommend more! Plus the tortillas are amazing!