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October 2023 by Juan Figueroa
Been banking with this company for decades. Haven't had any issues. People have their preference, whatever financial company floats their boat, then they will choose to join whichever suits them!
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October 2023 by Sandya Swamy
PNC - gross incompetence. I work FT and have made three separate attempts to go in and had to leave because of the wait.Today I got in and it’s to get my online access reinstated. They did not have a business banker or manager. I couldn’t access the internet bc it wasn’t working and I didn’t have my EIN, though I had ID and all other info. They had someone on the phone to tell me that everything was taken care of and I would just need to provide my EIN over the phone.I went home and called the number. For the agent to tell me I have to go back into the branch and they can’t help me.Utter, gross incompetence and lack of respect for peoples’ time, as well as poor training and chronic understaffing. I’ve wasted hours of my time for a simple issue. That still isn’t solved. I am beyond frustrated and furious.
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July 2023 by Mike Herbert
Good customer service
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May 2023 by Michael Sottile
“We have a ticket in” is not the response I expect from a bank that tries to advertise themselves as convenient. Just close this branch down if you’re not going to take blame for the bad effects of downsizing
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May 2023 by Mickey Sottile
No manager on site, atms do not accept deposits, why doesn’t PNC just finish the downsizing if this is how the closest branch to us is going to be?
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March 2023 by Kayla’h S
Janet along with the others who work here are extremely racist!
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December 2022 by John Campi
went in to get something notarized. a lady asked what we wanted, then immediately started backing away saying she cant do it. how rude. i dont always feel like working either. but really?
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December 2022 by Mary Mallory
Never enough people work on Friday. Otherwise, they are polite and efficient.
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November 2022 by Joseph T.
They are extremely slow. Hopefully I can get the corporate account closed. It's been 40 minutes and still not finished.
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July 2022 by Itsel Alvarado
Doesn’t matter if you have an appointment or not. Wait time is still forever.
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February 2022 by Robert Grant
Us: we need to withdrawal x dollars.PNC: it's going to be mixed is that okay?Us: sureIt was all twenties. And the following picture.Ya'all are wierd PNC
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January 2021 by Anthony DeCarlo
I have dealt with PNC for 40 years and my experience has been a mixed bag at best. On a few occasions they have been very helpful, however at certain times they have cost me money with poor service and improper information. I would get one story from one rep and then a completely different story from another rep at the same branch. This has caused me to literally lose thousands of dollars over the years because I made decisions based on information they gave me. They need to get on the same page and better train their employees to give consistent and correct information when it comes to their customers. I would advise that you request any critical information you need from them be put in writing before you make any financial decisions based on the info they verbally give you. Unfortunately, I have heard similar stories from friends and relatives on other major banks so switching banks does not seem like the answer either. The bottom line in my experience with PNC is to get the info in writing or at least take a page from their play book and advise them that this call is being recorded.
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January 2020 by Marie Mortimer
Great people.. Excellent service
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May 2019 by Mariam Sulaiman
Absolutely terrible experience. Hands down one of the worst branches I've ever been to. Lacking professionalism and hospitality. What a shame.
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January 2019 by Russell Frey
That was a wonderful experience. Thank you Jessica!