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May 2025 by Linda C. DeMarco
The staff is what makes this bank special. They are always kind, courteous and take time to address any concerns. It's a family bank, one that recognizes you when you enter. I'm very pleased it is my bank and have referred my clients often.
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August 2024 by Jack rhoads
I'm a long-time PNC customer and I've experienced TERRIBLE customer service at this location multiple times.
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December 2023 by Karen “Granmom” Grafton
Parking lot sux. Bank is great.
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October 2023 by Kristen Sullivan
Honestly some of the worst customer service I’ve ever received (coming from a customer service worker). I went in to pay off a debt and they had absolutely no clue what to do. They told me they couldn’t do anything since the account I owed money to was closed. I left and went to the Media branch and they were able to help me right away. You guys really need to do a better job of training your tellers, the girl I spoke with never has a clue of what’s going on. Truthfully not sure how the Lima branch is still open.
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December 2022 by James Mattes
Disabled Veteran trying to open checking account on Friday @530. Was turned away and told to make an appointment Tuesday
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January 2022 by Info Box
Nice branch, hang on to your good employees please!
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July 2021 by Dianna Worrell
They were very helpful.I was only depositing money into my daughter's account.
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June 2021 by Jason Lin
I've had better luck at this branch then the Media branch. They've helped me fix the mess that the Media branch made that I could not resolve with PNC support over the phone. Their product knowledge could be a bit better though.
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May 2021 by Jared Taylor
30 mins to get a new debit card.No assistance with over $360 in OD feesHigh pressure to open another account in the store when online takes 2mins and can be done from home
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April 2021 by manuel polanco
(Translated by Google) I like the security system at the entrance and exit thanks PNC(Original)Me gusta el sistema de seguridad en la entrada y salida gracias PNC
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October 2020 by Eric Rakoczy
Switched to franklin mint... terrible customer service... atm never works
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November 2018 by Rachel Smith
The workers are insanely rude, and don't bother cashing any checks they won't do it and give you attitude! The male worker that name starts with an “O†was the rudest employee i've ever encountered in my life at pnc! Avoid at all costs!!
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August 2018 by P Huczko
The very best PNC branch with the nicest employees.
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June 2018 by Peggy Huczko
The very best PNC branch with the nicest employees.
