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February 2024 by Ed Eldridge
Great service from a company with integrity.Very proactive in communication and reporting status.Highly automated and transparent - which we discovered was a differentiator from their competitors.Experienced leadership and thoughfulness was evident in all support activities. Will certainly do business with them again.
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December 2023 by Juvenia Darby
This company is not professional at all. How can you deny an employee that works for your company their pay stubs? This company also is very under staffed! If I was looking for work I would prefer you go to Daily Dove Care. They meet the clients and the aids needs… I wouldn’t call this company to aid my family pet….
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December 2023 by Pmoony Spemcer
This is the worse mismanaged home care company that exists they low ball you on pay and provide minimal hours and have you bouncing from client to client
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November 2023 by I Walsh
My experience with Ted Pease from Right at Home has been fantastic. I needed to find full time care for my elderly Aunt. I called Ted and he met with me the very next day. He helped counsel me with information I needed to care for my Aunt due to the fact that I lived out-of-town and could not always be there. He helped me find housekeeping, who to contact for online food shopping, visiting physicians, etc. Within a few days my Aunt was all set with 24 hour care. His knowledge in this field is amazing. I would have been totally lost without his guidance. There was never a day that my phone calls were not returned if I needed something or if I had any questions concerning my Aunt's care. My Aunt's aide, Ophelia was awesome! She took great care of her and was a pleasure to be around. Ted Pease and Right at Home was truly a gift from above during this stressful time in my life and my Aunt's life also!
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October 2023 by edward snyder
I have been receiving care with a live in caregiver for about a year. Having a fellow military man as the owner has been great! Jackie in the office helps me whenever I need it. I highly recommend these people to care for you or your loved one.
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September 2023 by I grind for NAK hair
One of the best companies I have ever worked for!! I’ve been employed with another RAH location before and even with them I’ve had the best experience! Not only do they care about their clients but the employee as well! Ted,Jackie and Johnette will work with you when it comes to scheduling, they’ve been more than helpful, welcoming and great when it comes to communicating! I definitely recommend and give this company 5 STARS! Oh and this is a real review =)
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September 2023 by Milissa Gober
Very easy management to work with. Always available for questions or concerns, concerns were addressed in a timely fashion. Attendance were very attentive to the needs of my mother.
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August 2023 by Chrissy Cam
Right at Home does not deserve even one star! If you care at all about your loved ones who need in home care, do not use this business! They do not care about their patients and only cause more stress for the patients and their families. They are negligent in their treatment and lack of treatment of their patients. When you call management, including Ted the owner and Jackie, they do not care that they left patients without care. My elderly father needed their services and when we went away for one night they were supposed provide care for him in the evening and next morning. My father is non-ambulatory and cannot take care of his basic needs on his own. They were very aware that he needed care no matter what. When the scheduled caregiver called out at the last minute, they found someone to cover one shift, but then failed to find someone for the morning shift. We didn't know until my father called to let us know no one showed up. Right at Home never contacted us. When we reached out to them in a panic they did not care and showed no compassion. They said they tried to get someone, but they never did find anyone. They had no emergency contingency plan to help an elderly person who absolutely needed a caretaker to help him. Their lack of communication and care was astounding. I am still in disbelief. I had to beg someone I know who is nurse and offer them a large sum of money to go and help my dad out. This is negligence to the highest degree. Do not use this company under any circumstances. They put loved ones in danger, don't care and don't even offer an apology. They should be ashamed.
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August 2023 by Christina C.
Right at Home does not deserve even one star! If you care at all about your loved ones who need in home care, do not use this business! They do not care about their patients and only cause more stress for the patients and their families. They are negligent in their treatment and lack of treatment of their patients. When you call management, including Ted the owner and Jackie, they do not care that they left patients without care. My elderly father needed their services and when we went away for one night they were supposed provide care for him in the evening and next morning. My father is non-ambulatory and cannot take care of his basic needs on his own. They were very aware that he needed care no matter what. When the scheduled caregiver called out at the last minute, they found someone to cover one shift, but then failed to find someone for the morning shift. We didn't know until my father called to let us know no one showed up. Right at Home never contacted us. When we reached out to them in a panic they did not care and showed no compassion. They said they tried to get someone, but they never did find anyone. They had no emergency contingency plan to help an elderly person who absolutely needed a caretaker to help him. Their lack of communication and care was astounding. I am still in disbelief. I had to beg someone I know who is nurse and offer them a large sum of money to go and help my dad out. This is negligence to the highest degree. Do not use this company under any circumstances. They put loved ones in danger, don't care and don't even offer an apology. They should be ashamed.
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February 2020 by Ron Casey
I am so happy I used this company. They took real good care of my parents and were very easy to do business with.
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January 2020 by Tim J.
Hired this company as caregivers for my mom while my sister and I were away. They showed up the week before we left and never appeared the week we were away. Not very reliable in my book. My 97 year old mother had no one to check on her the week we were both away! Meanwhile, they made sure to get paid for services we didn't require!
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November 2019 by Tony W.
If I could give 0 star, I would. They are very very unprofessional. Applied for a position, completed background check (which I had to pay for). Wasted time on 2 TB test. Sat through a 2 hour orientation. Told me my staring date and they didn't have the common courtesy to call me back to ask in more detail about my background. Just no call back. I called them after 3 days of not hearing from them and their reply was you don't have enough experience. Well you knew that when you looked at my resume and called me in for the interview. The funny thing is that they had all my information from the beginning and still called me in for a interview, as I asked multiple times along the process, if my companion background was ok. Unprofessional at its finest.
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November 2019 by Cynthia Snow
The worst agency ever! They constantly leave clients without care! No back up staff. They have left. a client who is in their care unattended on more than one occasion! Don't leave your family or anyone you care about in their very incapable hands.
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October 2019 by Michele Johnson
You will work here forever without a raise
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February 2009 by A Google User
I used Right at Home to provide a caregiver for my mother. The agency staff was very responsive and the caregiver they sent became a part of the family. I would highly recommend Right at Home to anyone looking for a caregiver for their loved one.
