Bill McCandless Ford has a strong reputation built over 50 years for providing excellent customer service, expert guidance, and reliable automotive care. Located in Mercer, PA, the dealership serves communities including Grove City, Sharon, Hermitage, Greenville, and New Castle. Customers appreciate the friendly and knowledgeable staff, who make the car-buying and service experiences smooth and effortless. Many highlight the convenience of the service department, noting quick turnaround times and a comfortable waiting area with amenities like workspaces. The dealership offers a wide selection of Ford models, such as the F-150 and Explorer, and is praised for transparency, integrity, and building lasting relationships. Customers often travel long distances, confident in the quality of service and sales. Overall, Bill McCandless Ford is recognized for its professionalism, dedication to customer satisfaction, and a welcoming environment that makes every visit a positive experience.
Job was well done. Customer service was excellent. I really appreciated the frequent updates during a complex repair and engune rebuild. The skill of the mechanics in the truck division is very evident and much appreciatd.
January 2026
Great Service and Staff, very helpful went above and beyond!
January 2026
We bought a 2020 Ford Explorer Xlt 2.3 Ecoboost. Joe the salesman was great not pushy at all. He showed us what we wanted and didn't try to push us into something we didn't want . If this car lasts as long as our previous car we will be as Phil Robertson said happy happy happy .
