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February 2024 by Jill Newcomb
My car was in the shop for 3 weeks after hitting a deer. Thank you to Claudia from the Peach Street Erie location for taking good care of me and for Ben at the Grove City location where my car was picked up from the body shop.
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December 2023 by Pineapple Eaten
Horrible center to go to. Worst attitudes to deal with. Dont go
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November 2023 by Becky Khein
I called and was reserved a vehicle for a week total $348.00 got a call from the one at Grove City outlets, that car is not available however they have a smaller car but the price for that one totaled $1,000.00 for the week beware of this company. I'm calling the Better Business Bureau and lodging a complaint
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August 2023 by Thomas Chiappini
THOMAS CHASPPIN
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June 2023 by Robert Morian
Great car wash everything went smooth my car came up clean
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May 2023 by Randy Irwin
Transaction was smooth and seamless, extremely pleasant and great dealing with Assistant Branch Manager Joe Hubal
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May 2023 by Katherine S
Prices have jumped way up. It was easy to get a car but the location in Grove City isn’t open on the weekends and won’t accept after hours returns. So instead of a 1 night rental I had to get a 4 day rental. Poor service for the small town people. Plus I’ve rented many cars and they almost always smell like cigarette smoke.
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May 2023 by Nonie Tiani-Tenney
This is the 3rd time Grove City Enterprise left me in a lurch! They take the reservation but when you get there, no cars!! I need a car for a trip to PGH Monday. Because they are not open on the weekends, I would have had to rent it on Friday. Which means paying for 3 days while it sits in my driveway. And price? OMG....$200 deposit, $315 rental cost, and $100 for the extra insurance. That's right, $615 plus tax plus gas. No thanks. THAT'S OUTRAGEOUS!!! Also, they DON'T pick you up anymore!!!!!!!And no AAA or AARP discounts! Bye bye, Enterprise.
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April 2023 by Haw Sty
Always a pleasure using Enterprise. They are quick, efficient and always have great rental vehicles. My insurance uses Enterprise, and I've needed a rental twice in the last couple years. They deliver the car right to the service garage for me. I appreciate the service they provide. Whenever I take a road trip, I use Enterprise and have never been disappointed. It's affordable and keeps the mileage off my car.
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April 2023 by Lucy Alton (Luce)
I drove a beautiful 4-Runner for about a month through Enterprise. It was easy to extend it and the guys were super helpful. I also needed to return it to a different city and they accommodated me easily. Extremely pleased. Thank you
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October 2022 by MJ
Booked online. Reservation for a rental car. Called to confirm . Was told they didn't have anything available they were putting tires on the cars. Said she could have one tomorrow. Needed it today cause my car was going in the shop. Told her to cancel she didn't I canceled online. Frustrating.
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September 2022 by Jc Ch
Our car broke down an hour from our destination to Pittsburgh on the highway. We were driving from Canada with our two small children and it was a very scary experience. A wonderful state trooper drove us to the nearest enterprise and we were so blessed to have met Heather, the representative at enterprise who took care of us. She was kind, helpful and very understanding to our situation. She managed to get us a car rental even though it was a Friday long weekend and there was nothing available. We were so grateful to have been dropped off at this enterprise location as Heather and her colleague julianna were both so pleasant and wonderful to deal with. Although it was a stressful situation, we were met with kind people like Heather and are grateful that she was there that day to attend to us. Thank you again Heather for everything!
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September 2022 by A Patterson
Absolutely terrified of Heather. Called me while I was pulling into the lot to inform me they did not have a car, gave me the run around for a couple hours making me miss my appointments. It’s truly so pathetic when a customer has to ask why the insurance information wasn’t taken, as she wasn’t performing her job… proficiently. Asking me to come back into the building after I was sitting in the car waiting to go. Questioning how long she’s been there, four months she replied. Wow… truly amazing. Trying to falsify information on who owns the parking lot and the building enterprise rents from. Just happy to see she’s sleeping with the district manager Brian. It was truly convoluting how she met Enterprises standards of personal honesty and integrity.
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June 2022 by Brandon Barnard
Took a couple days for them to even have a car available. Rented two cars back to back and each one was filthy inside. Second car even had burn holes in the seats and smelled like smoke. Staff at this office need to develop a bit more integrity when it comes to vehicle care. That's kind of their main avenue of customer service.
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March 2022 by RainMan724
Quick and convenient. 2021 camry is amazing.
