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January 2024 by Denny Lott
Easy to rent, no hassle payments, can do online, convenient location, excellent staff for assistance and direction, space is nice and secure.
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November 2023 by Bethann Sherrock
I have rented many storage units for years at Prime Storage - I have no complaints! The website works well. It was seamless to set up auto payment. Storage units are in excellent condition and the property is secure and easy to access.
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November 2023 by Irvine Smalls
Access to Prime Storage was easy, convenient and cost effective through online bonuses. Service was excellent and timely with the appropriate and safe storage area needed.
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September 2023 by Rebecca Ober
I had nothing but trouble with these people. Communication was nil. I was promised 6 months of a specific rate and they tried to end it after 4. It took me over a week of phone calls to get any results. Would never recommend.
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September 2023 by Peanut Butter
This location is so convenient and close to home. Alyssa is a great manager and has gone out of her way to be accommodating and helpful!
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August 2023 by Kiyyanna Gilbert
Customer Service was outstanding! Andy provided us with great rates and all the information we needed to become new customers. We are looking forward to being Prime Storage customers!
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August 2023 by Kyja Truax
We are happy finally after confusion on price quotes. The area is very safe with extensive protection. The unit is big enough for what we needed. We are satisfied.
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August 2023 by Tim Latsha
Very nice! We had a few hiccups after paying: difficulty getting into the facility with the passcode given. Otherwise, facility is very nice! Manager is personable.
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July 2023 by Paul Ensminger
They've been really helpful in finding me the right size I need for my storage needs. The staff there has always been extremely friendly and polite. I would definitely recommend their services to anyone looking for some extra space!
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July 2023 by Sean Sampson
Quick, friendly, and great customer service. Units are super clean and secure. Great place!
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June 2023 by Karen
Convenient, clean and secure. Courtney was very helpful. We will definitely come back when we're ready to store!
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April 2023 by M Moore
If 0 stars was possible I would. I paid $200 a month for a climate controlled unit for 18 months. Moved to another state and needed somewhere I thought would be safe to store my belongings. I went to retrieve my belongings and paid a lot of money to do so and found rodent damage to well over 65% of the unit. Their insurance is also as joke, find better. They offered me $500 for well over $2000 worth of damaged belongings. As well as Newborn Keepsakes being destroyed. I am not happy at all with any of this as I even paid this month storage fees and my belongings aren't even there. They said I hope you dont expect a refund. Find somewhere better.
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April 2023 by Christopher Randler
Excellent place to store your things. Staff is extremely friendly and help you with all of your needs. Storage spaces are clean and rodent free. It’s close to the 283 highway. And Uhaul is right next door.
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April 2023 by Ronald Wolfe
The people were very friendly their prices were reasonable and I would recommend that place to anybody my friends and family too so thank you for the environment
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January 2023 by Jeremiah Williams
Let me just say that I rarely, if ever post negative reviews, and this is not about the staff. The staff is excellent. However; I paid for a climate controlled unit because I own many musical expensive instruments which need to be stored at a constant temperature because they are made of wood. The climate controlled system broke down over the summer and my guitars and violins became warped and swollen. I was paying about 250 a month and instead of paying for about 10,000 of damage they gave me 1/2 month off, which is $125. What a joke. This company will rip you off and ruin your stuff, do not use them. Absolutely the worst.
