Puff Super Value in Middletown is highly praised for its friendly and helpful staff who always provide a great experience. Customers appreciate that the store consistently has what they need, even if it requires some searching. The staff's kindness, politeness, and willingness to assist make each visit enjoyable. The shop offers a wide selection of tobacco products, cigarettes, and other items, with reasonable prices. Customers value the quick service, the ability to play the lottery, and the welcoming atmosphere. Overall, Puff Super Value is known for its excellent customer service and reliable stock, making it the favorite smoke shop in the area.