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October 2023 by Cris
Unprofessional representation within the company. Shady and horrible customer service. Situations are handled emotionally instead of professionally, and individuals are treated inappropriately. Driver's who are looking for stability and job security should not apply here, I would recommend to look the other way. You will not be appreciated as a worker no matter what kind of work ethic you bring to the table.
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September 2023 by Lindsay Houdeshell
I wish I didn't have to pick a star because this company deserves zero stars. Customer service is terrible! My package never arrived on the scheduled shipping date and they kept pushing it back each time! Would not give an answer as to why it wasn't delivered.. Never apologetic.. Luckily the original pilot company heard of my situation and quickly found another delivery service to get my package delivered immediately!
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June 2023 by China Siperko
If i could zero stars i would. They not only held onto my package for an entire week. They dropped it off this morning. Apparently they are not allowed to drive onto a driveway so they left my 500lb package directly next to the road, damn near on the road. They said they got it as close as they could to the property. Do not use them period
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March 2023 by Anthony Foster
Small yard, takes extra time to get into the loading dock
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March 2023 by Joseph Sanchez
I am trying to see if you need any independent contractors ? How do you contact ?
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March 2023 by Jordan Pulgar
Just got the finger from one of the drivers for about two miles the whole way down fulling mill rd in Middletown!? Curious what I did to deserve this? Very unprofessional and really just not a nice thing to do. Anyone can flip the bird and drive off if you have a problem with someone do something about it don’t flick me off and drive away. Thats a really weak move. Interestingly enough all the phone #’s online and on the truck are disconnected.
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March 2023 by Randy Adams
Great delivery. personable, respectful and delivered with care. Keep up the good work.
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March 2022 by Dwight Hockenberry
I was waiting for a delivery and decided to stop in and see if I could pick it up personally a day early. The employees made it happen. No complaints here. Appreciated their willingness to work with me.
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March 2022 by Gagandeep Singh
Little wait but overall they will listen to you , u can park on street if u are earlier than appointment , just exchange contacts so they can call u when load is ready
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March 2022 by Chrd Sholl
Order should have been picked up a week ago never showed then when they do they still dont pick up and moved the skid from my driveway to the road and refused to put it back and left hair anybody else it not worth it read there other reviews horrible company
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March 2022 by ithink usuck
I do not understand how they are still in business... can't ever get them on the phone and when you do it doesn't feel like they want your business. I
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March 2022 by Matthew Teeter
This company partners with Pilot Freight Services for local deliveries. I scheduled delivery through Pilot Freight Services' website for 4/16 between 3 and 7 p.m. After taking off early from work, I came home and saw an email from this company (sent at 2:13 p.m.) asking that I contact them to schedule a delivery. I responded to let them know that I already had a delivery scheduled and was home to sign for the shipment. They responded that they had just received the shipment that day, and their first available delivery date was 6 days later. I'm not taking off work again for a 4-hour deliver window. Based on the reviews for this company, it probably wouldn't deliver at the scheduled time. I cancelled the shipment and better get a refund.
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August 2021 by Chris Shollenberger
horrible people the dont pick up when scheduled when they do arrive they refuse to pick up the order and moved it from my driveway to the road and left it there never again i will refuse any shippment they try to deliver from here on out
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March 2021 by Jen Kutt
Upon arriving, driver would not pull in driveway. He parked on the road, very dangerous, and insisted I pull up to his truck with my car to put huge box in. Box hardly fit and then I had to unload it myself in to my house which I needed assistance since box was so heavy. Would definitely not recommend this company, very unprofessional!!
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March 2021 by Rob Zimmerman
This company is a joke, no one ever answers the phone or returns calls. They had my item on 12-11-20 and said they couldn't deliver it till the 18th, so I went to get it, just to find out it was broken inside the packaging, to top it off I spent more money on a uhaul truck so I could get it, scheduled it to be picked up, magically they able to come get it the 16th, but couldn't deliver it till the 18th, I ended up calling to reschedule it because of the snow, they showed up anyway I sent them away as it wasn't repackaged yet. So they were to pick it up today and never showed up, again didn't answer the phone or return my call. This is by far the WORST carrier I have ever dealt with. And I have worked in logistics my entire adult life, I know the ins and outs of this industry very well.
