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February 2024 by ME ME
If you call the MILLERSVILLE branch of PNC .. & the Spanish speaking person .. answers ... HANG UP ... SHE DOESNT UNDERSTAND ENGLISH .. UNTIL .. SHE LEAVES WORK ... & she will put you on HOLD .. FOR an HOUR .. COMPRENDO ??
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July 2023 by Amanda Heffner
Christopher was very knowledgeable and extremely helpful. I wasn't able to find a resolution to the reason I'd gone in but he did everything he could to assist me!
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October 2022 by Terry Martin
Was waiting in the drive thru for 20 minutes and i was the only one in line. I told the lady i wanted to deposit a check and get some cash back in $20s. She immediately asked me how i wanted my cash back. Again i said $20s please. She said ok and then came back 15 minutes later and asked me what I wanted. Unbelievable somethings wrong with these people
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July 2022 by nancyinbelize
The staff at the Millersville branch are all patient and friendly. They greet me with a smile. I have nothing but the highest praise for this branch.
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September 2020 by Crystal Haynick
The manager I just spoke with on the phone was extremely unprofessional. Very unpleasant and monotoned. I asked her to explain something to me and she mocked me! My 5 year old is taught to treat others with respect. I highly suggest sending Bonnie to a customer service class. I will go to another location. If you guys are forced to close, I blame her poor attitude. Thank you.
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June 2020 by Jonathan Frank
Super friendly staff and good service.
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April 2020 by Ryan-Bríghid Mentő
I feel for the people who had poor experiences and left 1-star reviews, but as a long-time customer of PNC, I do not feel like those experiences are truly representative of this branch, nor PNC in general.I have been a customer of PNC for almost ten years, and I have been happy with PNC and this branch ever since. Everyone at this branch has always been very welcoming and courteous, and I have always gotten a warm greeting when coming inside. Several people I know and am close to also use PNC (and this branch in particular) and to my knowledge none of them have ever had any issues.Finally, I have taken advantage of some of the additional services that PNC offers as well (financial counseling, etc.) and have always been pleased with the help I have been given. I sometimes have some odd requests or questions, and they have always been accommodating.If you are already a PNC customer, or someone living in the area considering PNC, I definitely recommend this branch.
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June 2019 by Ryan-BrÃghid MentÅ‘
I feel for the people who had poor experiences and left 1-star reviews, but as a long-time customer of PNC, I do not feel like those experiences are truly representative of this branch, nor PNC in general.
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July 2018 by James Adams
I usually go to our main branch and never have a problem, but today I go to one of the off branches so I can be with my kids. The teller who had a gpeppered beard and dark brows left the counter As soon as I was ready to make my transaction, and when I got to the counter to deposit my work check (which is a Pnc affiliated company) I asked to deposit as cash and split my own cash to my self. He first told me, while filling out the deposit slip not even looking at the check, that he could only give me 200 back on what I was asking because it wasn't a Pnc check, which I had to correct him on. So the transaction went through to my knowledge and my desired cash wa given and what I thought was deposited as cash was not and is pending. When I checked before using my card I saw the error went to a different more knowledgeable teller, and went back to correct it but it was past time for them to do anything about it. And when it was brought to the first tellers attention, he tried to tell me he didn't hear me say deposit as cash, and then tried to tell me the slip I filled out I filled out wrong when he was the one who was filling it out for me in the first place. All I have to do now is wait even though the second time I was told I should get the cash in my account between 10 and midnight which may not happen because tomorrow is a holiday. I will never suggest or go to that branch again.
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May 2018 by Jere Martin
Very friendly and helpful customer service.
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February 2015 by N'dea Gavin
I go to college down the street, and I had a closed bank account with pnc that my school sent my refund check to. It was disbursed on the 2nd day of the month, and pnc told me they rejected the funds, so it should go back to the school. Everyday since then I've been calling my school and pnc to see where my money is, and come to find out pnc kept my money, took a portion out of it, and sent me a check in the mail with what was left over 17 days after they told me they never accepted it. Now I'm late on my rent, I won't receive my full amount, and pnc lied to me. I will NEVER come back to pnc again.
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July 2011 by A Google User
The service here is always fast. I know I can depend on them to help me with all the questions and problems I have with a friendly and caring attitude. I highly recommend using the services at this PNC bank.
