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November 2023 by Lauren McDonald
The Pinpoint FCU building is new, but the staff and service levels remain unchanged - friends taking care of my financial needs in an accurate and efficient manner.....the best!
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September 2023 by barb summers
i have been with this credit union for over 20 years..they are wonderful staff and work with you anyway possible that they can and as quickly as they can. i will never switch and i live an hour away. they also can do pretty much through electronic signatures so save on trips....they are great.
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June 2023 by Courtney McGovern
Gail was so helpful getting my debit card situated. She was efficient and kind! I appreciate you Gail, thanks for working so hard for your members! :-)
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April 2023 by Nicole Long
They are the best bank to go thru. My car loan interest rate cut in half switching to them!
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February 2023 by Michelle Melachrinos
This was the first time we were ever at this place yesterday and today . I took my friend to purchase a car in Milton. The man who we bought the car from his mother was a member of this amazing place . I want to tell you the woman we dealt with in my book deserves 6 stars . Wow, talk about going above and beyond she did an excellent job in all areas. All the workers are very nice . I loved the layout of the building and the decorations. I really never dealt with a credit union myself because of all that we encountered my husband, and I definitely will be looking into becoming a member if we are able . Thank you for connecting with Michelle. Have a blessed day.
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February 2023 by Connecting with Michelle Melachrinos
This was the first time we were ever at this place yesterday and today . I took my friend to purchase a car in Milton. The man who we bought the car from his mother was a member of this amazing place . I want to tell you the woman we dealt with in my book deserves 6 stars . Wow, talk about going above and beyond she did an excellent job in all areas. All the workers are very nice . I loved the layout of the building and the decorations. I really never dealt with a credit union myself because of all that we encountered my husband, and I definitely will be looking into becoming a member if we are able . Thank you for connecting with Michelle. Have a blessed day.
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November 2022 by Tanya Gallagher
I have been banking here for years and have had problem after problem. I am currently waiting to be able to close this account however I am stuck since I have fraudulent charges on my account and have been waiting for the bank to even submit the dispute. They take their time in getting loans and or disputes submitted which is really frustrating. I called the bank early on a Friday to tell them I had fraudulent charges and it is now Monday 2:25PM and the dispute still has not been submitted by the bank. WHAT ARE THEY WAITING FOR?! I do not recommend this bank to anyone.
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October 2022 by Bradley Beardsley
My account overdrafted and it was a fraudulent charge that keeps reoccurring. I called and ask for a stop payment and they couldn't. I have paid over 500 dollars in overdraft fees in the last 2 months. Just looked at my account and negative another 70 for charges I asked to be stopped. Worst bank Ive ever had
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September 2022 by Andrew Swanger
Awesome! They are Awesome! I’ve been a member of Pinpoint since 1999 and I couldn’t ask for a better credit union to be a member of. They have always been prompt with any issues I’ve had…from fraud resolution, applying and receiving loans, and just with everyday banking needs. Well done! I would like to give special shout-outs to Gail and Brenda for always treating me like I’m part of their family. Another WELL DONE!
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August 2022 by Christy Krieger
Great experience! Not only did I get a low interest rate on a car loan, but Brenda was wonderful to work with. She was quick to reply to my questions, and she went out of her way to make the process easy. I would highly recommend Pinpoint and Brenda if you are in need of a loan. Easy, convenient, fast, and friendly!
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March 2022 by J Beck
Friendly, always try to help, always rectify any problems I'm having. Some of their systems are a little older - debit cards still don't have chips and online banking app is still new - but getting better.
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December 2021 by Cory Gensel
I never leave reviews but this bank had a restriction on the weekend of Black Friday/Cyber Monday on Walmart. I went to purchase a high demand item and was lucky enough to get one before they sold out only to have my transaction blocked because of this restriction. By the time I was able to get another form of payment the item had sold out. This is not the first time I’ve had a transaction block with this bank on multiple websites and I’ve called almost every time to get this to stop and it has not. I also have not received any email or call telling me of any restrictions which would have allowed me to call them to get these removed before I tried to make a purchase from Walmart and therefore allowing me to make the purchase I was so close to making. Very frustrating and disappointing that this would happen on this weekend. I am now considering switching banks after 5+ years here
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October 2021 by Opemipo Boluwatife
It will be bad to keep this alone to myself I came across the best binary expect ever Mrs Gabriella Donald who really help me to invest, she is very honest and diligent in her work. All I did was invest $500 and within 7 days he made $7000 profit for me. Contact her via his Email:
[email protected] or on Watsapp :+14235973142
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October 2021 by Nate Poff
Very pleased with Gale. Called with some debit card issues. Not only did she resolve my issue, she took the time to explain why the issue happened, and steps I could take to prevent it in the future. She put me on to Pinpoint's app, Card Valet, which has been incredibly useful. She was very helpful, very friendly, and very professional. That being said, I am also extremely satisfied with the entire branch. I've only been with them for less than 2 years, but they are easily the best bank I have ever used. All of the staff are exceptional at their jobs. If you are thinking of switching banks, definitely give this branch a look. You won't be disappointed.
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September 2021 by Andrew Hertzler
Great peopleFast turnaround
