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June 2025 by Veronica Mixter
I'm renting a few things and for the most part there's been no issues. My dryer had a small dent upon set-up, but as long as it wasn't affecting the function of the dryer, I wasn't concerned and didn't want to make anyone's job harder. My bed wasn't quite put together correctly bc it was the end of the day, the guys wanted to get home...so we deal with a loud squeaky bed bc all the screws weren't fully screwed in. Again, it doesn't affect the function of the bed so, it's no big deal. I hate being that customer. Anyway, this fall most of what I have will be paid off.. paid my bill on time, every time. The TV im renting, out of nowhere gets a couple lines through it. Friday, June 20th, 2 Aaron's employees came and checked for any physical damage to the TV. They said there was none and I should have no problem getting a new one, or a loaner while this one is fixed. They believed it was the LED lights that needed tended to. Today I speak to an employee who claims there is physical damage in the left corner of the TV. He claims it's internal damage, like someone squeezed the screen too hard. Yet anything I look up, claims straight lines through a flat screen is not from physical damage, but internal hardware issues. The line is down the middle of the TV by the way, at least the main, biggest line. Needless to say, I was disappointed to hear this. I wouldn't recommend renting a TV from these guys...if something goes wrong, it seems they can just claim physical damage whether there really is or not. And you're stuck paying for a TV with a big white line down the middle.
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June 2025 by Sammie cooper jr
Nice people speak with respect and that's why I gave a five star also store clean must respect for whole staff.
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January 2025 by Kelvin Navarro-Iglesias
Montana was knowledgeable and super helpful during our visit. Thank you!
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October 2024 by William Mortimer
Good people and will work with you
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December 2023 by Jessica Alexander
Great service and great prices in store.....but when they delivered my mom's new fridge ....they said they couldn't help take the old fridge out .....my dad is 65 he shouldn't be doing it...they could have helped him but they just sat outside
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November 2023 by David Harker
Great store
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February 2023 by serena b
Went with the person I work with about a month ago . Was told he would get furniture around the 15th.. He still waiting.......
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September 2022 by Ms Cj
I ordered new appliances… after they set it up i did a visual inspection and noticed they scratched my brand new appliance all up in 4 different places and kept it on a hush by not telling me. After calling to report the damage they admitted that the guys must have been rushing and they can offer me 10 % discount off my bill each month if I keep the damage appliance. No thank you I would like you to order me a new one and deliver without any damages
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August 2022 by Battery
Absolutely fantastic customer service!The gentlemen who delivered our dryer went above and beyond.They performed extra tasks that helped me a great deal.We truly appreciate their efforts.And YAY! No more line dried rough like sandpaper clothing!
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August 2022 by Alligators United
Absolutely fantastic customer service!The gentlemen who delivered our dryer went above and beyond.They performed extra tasks that helped me a great deal.We truly appreciate their efforts.And YAY! No more line dried rough like sandpaper clothing!
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August 2022 by drew bal
Lower the the finance charge !!!!!! It's a rip off
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May 2022 by Gayle
I got a fridge, washer and dryer did 90 days same as cash for it all and not long after paid they all broke down. Everything is total junk. Never again will I get anything from this company.
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May 2022 by Deirdra Gross
I was in the hospital when my rental. Came due . They helped me while I was hospitalized.
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August 2021 by DeJohn Janet
Jason the manager at Monaca was very helpful with my payment issue. He is an asset to Aarons with terrific Customer service skills!
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June 2021 by Caitlin Stuckwish
I like Aarons, but you have to buy everything in sets and not singles. I just wanted a dresser drawer. and they couldn't do that. They needed me to purchase the bed, small drawer and the big dresser. I don't need all of that.
