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February 2024 by April Salzano
Markel always helps me pick the nicest pieces! Today I got a necklace and earrings for my mom's birthday. He was super helpful, friendly and professional! I will only shop at the Beaver Valley Kay's!
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December 2023 by Gary Menges
Don’t be deceived like I was for 50 yrs. Back in 1974 my salary was 7k a yr and I spent $1200 for a 1ct engagement ring and wedding band for my wife. Today that would be the equivalent of making 70k and spending 12k for a ring. 20 years later we bought new rings. Recently we took the original rings to Treasure Hunt to see what they were worth. They gave us a price for the gold in rings, but said the diamond was worthless, that it had a plug in it. They let me look thru a Jewelers Loupe Magnifier to see it. They said it was probably a laser drilled hole, injected with a filler material to artificially enhance the brilliancy. Beware…make sure you get a guarantee stating the 4-C’s. Cut, Color, Clarity, and Carat Wgt.
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December 2023 by Shawn Cline
The entire staff is extremely friendly and helpful. They really make you feel like more than a customer there you are part of family.
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October 2023 by Rhonda Fobes
We visited the Monaca store to purchase wedding bands. Markel was absolutely amazing! He greeted us and was more than willing to go above and beyond to ensure we found the perfect bands. He notice our engagement rings looked liked they needed some attention and sent them out to be cleaned. Markel is an asset to your company and we will definitely be going back to this store to work with him for future purchases!
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October 2023 by Matthew Mealand
I had a great experience buying an engagement ring today. Both sellers were very knowledgeable and very helpful with any questions or concerns I had. Thank you for the ring and thank you for the great customer service!
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October 2023 by Blake Miller
What an absolute disgrace this store has become. We have been dealing with k jewlers for years. We come in to do routine maintenance and to get repairs. And the floor manager says to my son he can’t use the bathroom here anymore. This company should be ashamed of it self. I’m fed up as a customer and as a parent.
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September 2023 by A D
I love this Kay location. Unfortunately they closed the location where I’m from, but this location is really awesome! Sarah G is absolutely amazing to work with. She is so helpful and nice! She goes the extra mile to make sure everything is perfect!
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August 2023 by Kyle Weyand
Markel took care of us and he was awesome. Made the process and selection of our rings easy. Very down to earth and friendly guy. Appreciate it Markel !
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August 2023 by Megan Durbin
Jan was awesome! Gave us information on coupons and extra ring maintenance available to us. Very pleased!
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July 2023 by Rachell V.
Who knew that a service issue could turn into a positive experience?! Customer service was remarkable Sarah and Markel are fantastic, knowledgeable and professional but still had a personal touch. This will be my store from now on.
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June 2023 by Tanusia Trent
The best Kay’s in the US! They always take care of us, and treat us like family. If your looking for any jewelry this Kay’s is the one for you.
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June 2023 by David Kelly
If I could give negative stars I would bought a ring for mother's day had new stones put in not even a month later stone fell out and was told I had to pay to get out back in even with lifetime protection complete bs.
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June 2023 by Sophia King
Amazing!! Markel found my wedding band in 4 minutes! A perfect match!! I’m so grateful! Great customer service!
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June 2023 by Eunice Daniels
Markel provided us with superior service. And we’re very happy with our purchases.
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June 2023 by justin chambers
Amazing help very knowledgeable and personable. Highly recommended. Will return to so more business
