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August 2023 by connie adkins
Staff is very friendly and very helpful! Can help with any problems you may have! Also deliver water for your pool!
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July 2023 by Ladd S.
Had a couple of issues getting started but after talking with Mike got them straightened out and got started replacing the liner on Wednesday. They were great people to work with and we were swimming by the weekend. I will use them again
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June 2023 by Joe Bartosovic
Has all your pool and spa needs.....or they can find it !!
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June 2023 by Dontavious Jamison JR
This place is awesome! This kid took out all my bags for completely free and it’s very convenient and it’s not any money for water testing and the staff is very kind!
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March 2023 by Kelly Bischak
I paid to have my pool covered by King’s. One week later, it blew off. They came and recovered it. This week, it blew off again. This time, all of the leaves and dirty water went into the pool. When I called, I was told that if it was not installed properly, it would be their responsibility to clean the debris out of the water. But if the cord snapped or the pool caps came off, it would be my responsibility. They came to inspect it and the cords did not break and the caps were intact. He told me it was not his fault, but the “winds”. He screamed at me and then hung up on me. I called the office only to find out it was the OWNER who was screaming at me! This is no way to treat your customers. I paid $300 to have the cover come off twice, debris in my pool, and to be yelled at and hung up on by the owner. No thanks. I’ll take my business elsewhere.
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March 2023 by Diane Barnes
Very wonderful special people you can trust with your pool.
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December 2022 by Sheri Fuller
Very friendly, personable and helpful.Knowledgeable.
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December 2022 by Bill Crawford
nice people and extremely helpful
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May 2022 by Eric F.
Pool opening a complete disaster this year. Spent less than 10 minutes at the house and it really shows. The pool was as green as a pond from the winter. kings did the closing , I did find a hole in the cover but is seems like the water was not treated in any way... hmmm ... I guess a dumb guy like me expects some water treatment for over $300 in fees. The opening ... I left , shock , chlorine and DE earth for the filter. I go to work and my wife calls asking how she should add the shock. My pool is green, the shock is sitting on the deck and I am paying you to open my pool, can you at least ask my wife if you can add it ? Or better yet, just add it, I clearly left it for that purpose. When I arrived home, I saw the pump trickling water and zero flow coming out of the jet. I thought maybe the algae had backed up the filter already so I primed the pump and that helped a little but it was still not filling all the way up. I reached down and tested the handles on the basket and they were barely tightened !!! Give me a break. I tightened them and that solved the issue for a while. I came back an hour later and the pressure was spinning way to high , no flow from jet and now water dripping all out the top of the filter, screws not tightened there properly either. Since the pressure is increasing so quickly I am pretty sure the DE was not added or added improperly. Lastly, he did hook up my chlorine distributor and he even filled it with tabs that I left but he left it in the off position. Today I am left with the task of learning how to do this myself. I left a bag of DE and it looks untouched. The screws are not tightened properly. The pressure rises as you watch, leave for vacation on Thursday. We also bought a new liner from them last year. There lead worker is not a nice person at all but they did a good job. Did not win us any points on openings and closings though, there lead guy just doesn't seem to like us. I'm going to just take care of it myself, it's an expensive service and I am really upset over the simple stuff not being done with any type of professionalism and their workers being rude and uncommunicative . To recap my grievance's , no talk or explanation on why it was so green. In other years it has been perfect, not every year but nothing like this. No 2 minute chat about anything , did not add shock or ask if he could , did not turn on chlorine dispenser, did not tighten the screws properly on the filter or even bother to twist the handles on the basket all the way and did not add any DE. I'm not even sure how much to add but I'll let my boss know I'll be late today while I figure it out .... Hope he doesn't mind. Just very confused and upset with Kings. Just got off the phone with Mike, he stands behind his workers but was completely indifferent to my complaints. Blamed me for filling form out wrong and did zero to address the poor job and bad attitude. It's not worth $250 dollars to half tighten a few screws and throw a few scoops of DE in the general direction of the skimmer. Actually his indifference to my complaints just made it worse. Really bad bad customer service, he blamed it on to many customers lol. Well he has one less one to worry about, no big deal obviously they don't care about their customers.
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December 2021 by Philip Hewitt Jr.
They always are able to help with all my pool needs. Friendly and knowledgeable staff.
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December 2021 by Kimberly Whitaker
Always great service and very helpful. I trust them way more than other pool places,
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December 2021 by Dar Trautvetter
Most always have what you need and SUPER good, polite, helpful staff
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December 2021 by Robert Serych
Establishment comes highly recommended by several pool owners. Mike and his team are very knowledgeable and seem like good people to work with
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December 2021 by Jim Todd
Helpful people with most everything you might need for your pool or hot tub. Reasonable and efficient repairs if you need them, even on items they didn't sell originally.
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May 2021 by Jessica O.
The staff at King's Pool & Spa has been nothing but wonderful since we bought a house with a pool 3 years ago. I can't say enough good things about them. They do all of our service work, openings/closings and help me trouble shoot any water issues that I run in to during the pool season. I recommend them to anyone who asks.
