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March 2024 by John Licatov
Rudy and the manager made the new phone an easy fair deal. Thanks!
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February 2024 by Bettie Shetter
Was fast and easy
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December 2023 by taylor hasson
I left Verizon to go to att
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November 2023 by Alyssa Krestal
The employee we worked with did not listen to what we needed help with. He made assumptions without confirming and verifying information. After getting into our account we saw an authorization that the employee told us we lied about. It was very rude. He did not confirm our ID, social security, etc. He assumed we were lying and turned us away.
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October 2023 by Kelsey Hudacsek
Usually coming in for an upgrade on my phone is an anxiety-inducing experience with a lot of unexpected fees and spending, but Rudy ensured the process went very smoothly for me. Not only was he able to get me some discounts on my bill, but he also was able to get me a new phone for free as well as give my daughter my old one, making the whole experience much less cost than expected. I really appreciated the fact that he went out of his way to find me the best deals possible, most wireless sellers just want to make as much money as they can off you but I didn't feel any pressure this time around. This was especially meaningful to me because I was in the middle of a very costly move. Really appreciated Rudy's commitment to the customer experience. Thanks, Rudy!
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September 2023 by Doug Bruce
Very friendly and knowledgeable staff.
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August 2023 by Cathy Glenz
More than helpful, knowledgeable, friendly, professional and helped me to get the device I needed at the best price and plan!!
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July 2023 by Robert Thompson
Was greeted promptly upon entering the store. The folks working there are very knowledgeable and work diligently to fix whatever issue(s) you're experiencing and do what they can to resolve it/them.
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June 2023 by Rachal Davis
Great customer service. managers were super helpful.
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May 2023 by inthefreytoo
Switching my phone service took 15 minutes. Done! Thanks Verizon!
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March 2023 by Michael Schmidt
I really don't enjoy writing bad reviews but here we go... The staff weren't very friendly, they seemed kinda annoyed to be there; although I CAN be a little irritating at times (at least that's what my wives tell me!)... and their attitudes put me off at first. Second, they would not honor my 'promise to pay' at the end of the month, and this was around Christmas time... (I mean, come on?!) I was having financial issues, and sure, I suppose that's on me but I was trying my best here! I couldn't stand being in there for more than 5 minutes... the atmosphere was filled with so much negative energy, it made me SICK!! I ended up telling them to send me a bill and I'll pay it when I have the means to, and went over to T-Mobile. They have much better deals and wayyy nicer employees! I'll never go back to Verizon unless I have to take a dump (which is what I did last week..... and didn't flush!)
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February 2023 by Donata Perich
I've been with Verizon since 1996. Staff is excellent always able to fix the problem big or small that never make me feel stupid.
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December 2022 by Mary Catherine Glenz
Service was excellent here. Thanks.
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June 2022 by Taking Mars
This was a drastically different experience then my recent visit to the cranberry store. The level of service that is provided by this store is over the top. We were helped in a very timely and efficient way. We left with two new phones and all our questions answered
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June 2022 by ryan
Definitely one of the better store locations. Had a representative Named Teresa and the time/service was excellent!
