-
February 2024 by Hunter Jesse
Terrible attitudes from several of the people working here. Clearly hate to do their jobs and should switch careers.
-
February 2024 by bob
Be prepared to wait and wait some more while the employees chit chat with each other.
-
January 2024 by jackie fiorillo
Rude. Attitudes.
-
January 2024 by Joanne Banks
The angents weren't knowledgeable nor the manager.I'm waiting on a title from September.
-
December 2023 by Roy Thorpe
Went there today for drivers license picture.The staff was friendly and helpful.That's why I've been with them for over 30 years. A great experience!
-
November 2023 by Tim Meininger
Unprofessional and rude staff lead by incompetent manager. I still don't have a title or registration, it's been over 3 months, and nobody can tell me why, on the rare occasion they actually answer the phone.
-
November 2023 by Bob Winners
I needed assistance with a title transfer. Received great service. The staff member was very knowledgeable.
-
September 2023 by Michael Driscoll
in and out10 minutes for picture service.2: 00 friday good time to come
-
August 2023 by Wendell Bradshaw
Everything done and completed in a timely and professional manner. The manager was very helpful with questions and all the I,s and T,s were dotted to make sure everything was done correctly.
-
August 2023 by Florence Bacco
So nice, so efficient. From moment I walked in door. In and out in 10min
-
August 2023 by Danielle Peterson
Very unprofessional staff in the licensing area. I was never contacted (after being advised that I would be) about the arrival of my plates. Then after I called (a week later) and verified that the information arrived, I waited over an hour to be advised that my spouse needed to be in attendance (since he cosigned). Very inconvenient.On the contrary, the receptionist was very helpful and attentive.
-
July 2023 by Jennifer Fang
I went here ready with my photo license card for my driver's license renewal, in the middle of the month, on a Saturday afternoon. I had my picture taken within 5 minutes of walking in the door, received my new license in only another few minutes, and was treated respectfully the whole time. No pain or hassle.
-
May 2023 by Valleytainment
always super slow understaffed, waited over hour just to be told i needed the vehicle in person. everytime im here its an issue an takes forever.
-
May 2023 by Chuck Newhams
Horrible customer service. Went in for a simple registration renewal. Waited over 20 mins. Three employees at the drivers service section , only one was actually doing their job. About as bad as the DMV. Why am I paying for this if the service is no better?
-
March 2023 by Howard
Twice now I have been mis-lead by the people answering the phone at the Monroeville location with regards to titling questions. I called ahead, to make sure I brought the necessary items to get a title, and transfer a title. Both times I received incomplete information. On arrival and being denied service, I was informed " oh, that person is new". Wasted trips and time. Ended up going to other notaries that could actually assist me. Not sure why they put new inexperienced people on the phones, but they are not doing the membership any favors. My advice is go to a notary you can trust, or if you insist on using AAA, call ahead multiple times and take the best two out of three answers you receive. Best to use the downtown Pittsburgh location.
