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April 2024 by Christine Maximilien
Hannah was WONDERFUL!! Very helpful, never pushy,allowed me to look around without following me.was available when I had questions and gave me the best deals possible. Not the first time shopping at Bob's and won't be the last.
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April 2024 by Monica Chara
Loved the deals! Michael is great!!!
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April 2024 by Susan Floyd
Our sales lady was excellent and answered all of our questions.
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April 2024 by Nici
I thought they had some pretty cool furniture-I'm totes in love with the Mid Century Modern Bettie collection. Bought the sofa and matching bench. It was affordably priced and even in stock! lol Will be delivered this weekend so we'll see how long it lasts lol Sales peeps were very friendly and knowledgable. Ernie was awesome and super patient with me while I was trying to figure out what color to choose lol
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April 2024 by Laura Ferguson
We have had two great experiences with Bob’s Discount Furniture. The first was last year when we purchased a sectional couch and chaise. The couch was beautiful, but the upholstery began to “pill” within a few months. Bob’s replaced it without question within a week. We just purchased a bed and mattress for my son and had another great experience with our salesperson, Nate. He was helpful and knowledgeable in all products. Would definitely shop here again!
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April 2024 by Charis Wray
Jenn was so nice and very helpful.
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November 2023 by Mary Anna Kirchner
As soon as we walked in we were greeted by Jamie. She was very helpful and knowledgeable about what we were looking for. We found exactly what we were looking for and left very pleased with her help and our livingroom furniture will be delivered in less than 2 days. Thank you Jamie for all your help.
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November 2023 by Pamela Cichon
Very friendly sales person Beth, helped us select a new bedroom set. She was very knowledgeable and we will be back again to purchase a sofa loveseat!
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November 2023 by Vanessa
I am so happy that I ordered for Bob's! The ordering process was seamless. I opted to have it delivered and received ongoing communication regarding the time and process. The furniture is such great quality and was easy to assemble. I will definitely be ordering again.
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November 2023 by Tyrone&LaVaughn Evans
We walked in on a slightly rainy Sunday evening expecting to take a look at the cosmopolitan dining set, Jenn E. greeted us right away and helped us decide on chair vs bench colors. Helped my antsy 7yr old with ice cream and cookies. Then all closed out with a white glove sale! Nicest and smoothest experience ever and I love it. Even when I found myself talking to my unlistenable husband Jenn stepped right in and answer me back as if she knew us for a lifetime. Thanks Jenn E.
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October 2023 by Malaina Pasko
Our sales service was amazing ( Terri was our sales person ) however our delivery experience is the reason I would not recommend this establishment to anyone. I would give 0 stars if it was possible. Our delivery window was 8-11 so I was home waiting. Not even a knock on my door letting me know they were here. But the delivery driver had time to take a picture of my GARAGE DOOR NOT EVEN MY FRONT DOOR!! LAZY! But instead of knocking they sat in the truck. So they left without delivering my couch. Now I have to wait 3 days to get my couch! Unacceptable. Currently sitting on the floor in my living room because a LAZY employee didn’t have the common sense to KNOCK ON A FRONT DOOR! Never have I ever had this situation happen with any delivery.
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October 2023 by Lori Ward
Salesperson was very helpful when we needed, but stayed back off while we looked. There is no pressure, which can be a switch. Prices were really good and great offers! First time there, so we will see how good it last.
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October 2023 by Darrin M.
purchased a new sectional and scheduled the delivery 1 week out , was given a window of 2-5 pm well i checked the web site to track the delivery and it said 10 pm ,,, based on that I went to cancel the furniture delivery and they said I would need to pay a fee to re schedule , yea I don't think so they tried to force us to take the delivery so we cancelled ,,, and thats another fiasco , No one called us back and customer service was not willing to work felt like they are forcing you to take the delivery at what ever time it shows up ,, they use a 3rd party contractor for deliveries $$$ beware ,,, at 5 pm they were on delivery 6 we were #12 ,,, do the math ,,,, beware of Bobs furniture delivery process ,,, your on your own after the sale ,,,,,
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September 2023 by Heather Jones
Larry was a helpful and kind salesperson. Not pushy and helped us find the perfect couch. Thanks again Larry! My husband I will come back and ask for Larry if we need any more furniture!
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September 2023 by Stephanie L.
I wish I could speak to customer service, but there was none. Walked around the store yesterday for about 25 min fairly intent on spending $800 on a love seat. Several employees milling about. No greeting and zero interaction., like I'd worn my cloak of invisibility by mistake. LOL. Not even kidding. I believe there were 4 cars in the lot out front so not like I was lost in the crowd. Oh well- their stores stay open for other reasons apparently. I'm not contributing to their electric bill.
