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February 2024 by Odies Bryant Jr.
I'm able to save a lot of money using my CVS Extra Care Plus, OTC and CVS Care Pass. Discounts for store items are always being added to my Extra Care Plus Card and many of my over the counter items from CVS I'm able to get at a much lower cost because of my CVS Care Pass and CVS Extra Care discount programs. Thank you CVS for caring!!!!
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January 2024 by Michele Donnelly
Arrived at 10:48 in need of maxi pads. Out of state traveler. Go to the door and the guy says sorry we closed early. Tried to tell him literally needed one thing would take just a minute and he said no we closed early. Everything says they close at 11.
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January 2024 by Cynthia Palombia
I’ve had to visit this CVS twice within the last month, For medical reasons. I went for the MinuteClinic. They were wonderful to me. They helped me and they were kind to me when I was feeling awful. So I would recommend this particular location.Michelle and Sunny were and are wonderful. They have a hard job dealing with people that aren’t feeling well, and they were really really kind to me. It means a lot especially when you’re not feeling well. They went above and beyond. And I want to thank them for that.
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December 2023 by Gigi
They deserve zero stars! My 1 year old daughter was prescribed medication to take for sickness, I get here and they’re wanting me to jump through hoops to get my urgent care doctor to blindly call my insurance to get the medicine approved for them to release it to me. My doctor said it would take days and that he’s never heard them turning away children medication. And you disgusting pharmaceutical employees did not try to help me at all. I go to another pharmacy and they approve it immediately. You biased trash workers should be reported. My daughter is sick! I will never support this location or any CVS after this point. You should be ashamed of yourselves for turning away medicine for a child. Disgusting.
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November 2023 by Shereef S
I'm not gonna bother writing. I would rather pay out of pocket at my local pharmacy than pick up something for free here. It's funny that the pharmacist that I dealt with mentioned here in a lot of one star reviews by name. No wonder her tech is treating pts like it's the DMV.
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November 2023 by Krystal Kraynick
Tried to go here at 10:49 pm when the store closes at 11:00 pm. The door was locked and the worker came up to the door yelling that they’re closed. When I pointed to the time on my phone, he said no we close a quarter til. Never going here again. Rude and unprofessional.
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October 2023 by Mary Signore
Photo lab in Monroeville was awesome! Fast professional work!Vincent was the most pleasant, helpful person I ever had dealt with at Wm. Penn Hwy store in Monroeville.Thank You Vincent for going above & be on ?
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October 2023 by Bob Winners
It used to be that you could walk in, get your flu shot, and leave in 10 minutes. Now you need an appointment and even with an appointment you wait 20 minutes. You would think with MinuteClinic, HealthHub, and a pharmacy the service would be great but it is horrible.
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October 2023 by it's me
They are always out of my much needed medication I need to take weekly at the same time, which is a detriment to my health.They refill certain ones way too early, they will not delete the meds I no longer take, they will not take my credit card out of their system that is no longer valid, they don't confirm how many you need or what you are picking up when you go to purchase and half the time it's wrong, and they are very unfriendly and quite rude when you question them or correct them.
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September 2023 by Mat J R
Every time we pick up prescriptions there is an issue. The pharmacist in this location has no control of this part of the store. It is always unorganized, we have received wrong prescriptions, and this last time our prescriptions weren't ready on the day promised. We were told and guaranteed they would be in next day and of course, it wasn't. The pharmacist chose to deal with this by sending us to a different location, inconveniencing us and also delaying the time the medication could be taken (2 days without meds). The pharmacist preceded to then ignore calls when questioned why this occurred, and clearly was frazzled. I would question the ethics and what is going on in this location. Very terrible, no regard for the patient and it appears we are not the first to experience this abrasive individual.
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May 2023 by Melanie Moore
Bought 2 pkgs of toilet paper was charged for 3 showed the and they disagreed with me EVEN though I showed them on my bank statement!!! I was dismissed I am upset and still my issue was not fix called corporate. Worst experience
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May 2023 by Ashlea H.
If I could give 0 I would. They never fail to disappoint me in filling my prescriptions, and I will now be going to a different location. Terrible communication skills and the pharmacy techs need a lot more training.
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January 2023 by Debra Welsh
Pharmacy staff is extremely helpful and caring. My prescription was ready very quickly.
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December 2022 by Scott K.
Nice and clean store. Well organized. Helpful and friendly staff. Great rewards program. Always get receipt coupons to keep us coming back. Look forward to saving $$ again next time.
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October 2022 by Eric McCarty
the staff do what they can to make it work, but my drug benefit is through CVS Caremark and I can't go anywhwere else for my drugs. They have filled the wrong dosages, filled prescriptions I am no longer on, dropped prescriptions I needed, flat refused to contact my doctor for refills, refused coupon programs with the drug makers that would have dropped my price by at least 2/3, and dispensed a month's dose when charging me for 3 months. It isnt the staff, it's the CVS system that is SO VERY BAD. Don't even try to call them, the press-for-this system will make you crazy and waste your time. Their 800 number is staffed by people also trying to do the best they can withing a difficult system. The whole plan is for them to avoid paying someone to help you with your meds/questions/health. I have told them in the exact following words that if I could get back-alley meds for similar prices, I would do so. I have even used Costco for drugs when the out-of-pocket is similar to my insurance copay. I would run from this company if I could, and if you CAN, i suggest you DO.