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December 2023 by Marty Weir
Worst pharmacy ever. They absolutely refuse to answer the phone in person - called for 2 days to get answers, had to drive there in person to find out my prescription was not filled. Closed drive through - just because! 5 employees in the pharmacy took 8 hours to fill my prescription that was supposed to be expedited. Lazy rude employees. Will never shop here again! Go team CVS!
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November 2023 by Matt Ferrari
Slow, ignorant, and inefficient staff. Wait 45 minutes for an RX to be filled because they don’t page you when it’s ready.
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August 2023 by Don M.
On the road, passing through from Colorado, got a script sent to this pharmacy in Pennsylvania from an urgent care in Illinois. Anticipating trouble and delays, but they processed it, put in the insurance information, filled it, and had us on our way in about 30 minutes. Only gave four since I've just filled the one prescription there, but they rocked it.
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July 2023 by D B
The pharmacy staff is always very quick and helpful. Never had any problems here!
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May 2023 by Donna Tamuschy
Friendly pharmacy technicians, very efficient staff.
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May 2023 by Cynthia Knight
I rarely leave a bad review, however, I have to say that the Golden Mile Hwy, Monroeville, PA, CVS location is the worse store I have ever dealt with. They screw up prescriptions. They send out e-mails saying that you have two days more to pick up store orders, then cancel them before the end of the day they say they say you have to pick it up. Don't even expect to have a smooth time ordering online, because they are constantly out of stock on items in this location. I would say that 50% of items I want to order on any given order are out of stock at this store. Oh, and I just called the store to ask about an order that was canceled and got total attitude from the person who answered the phone. I can say, having worked at Walgreens, that if anyone at the Murrysville Walgreen's store had talked to a customer the way I was just spoken to, with total indifference and attitude, they would not have worked another day in that store.
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March 2023 by Richard Aversa
Pharmacists (and sometimes techs) are rude and rush you, interrupting before you finish speaking and showing no concern over whether your medicine will be delivered on time nor offering any solutions. Staff gives contradicting information on how and when to request refills, and the call tree is terrible. The staff will make you feel not like a patient, not even a customer, but an inconvenience that is interfering with their very important work. Which I had mistakenly thought would be preparing prescriptions on time and assisting patients.
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January 2023 by E Winkelman
I normally don’t like to leave bad reviews (my one friend managed a CVS for years so I feel for retail ppl), but these ppl are awful. I hate stopping here and every visit is unpleasant. I need to drive further and avoid them. Please be kind, I recall what its like in that job and know it can be awful, but don’t take your hate out on other ppl.
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December 2022 by Michael Reen
Go here if you have time to waste. They are slow.
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November 2022 by Matt A
This pharmacy is always so rude. Nothing is ready when they say it will be.There are so many reviews about how rude and disrespectful the pharmacy staff is and nothing is changed the management obviously doesn’t care
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October 2022 by Jeffrey Park
Went to get a COVID booster and the staff was great. The pharmacist was prompt, pleasant and helpful and the rest of the cashiers were very cheery as well.
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August 2022 by Gus GRAF
Pharmacy is awful. Told meds would be ready only to drive to the pharmacy to be told they didn't have it in stock. Pharmacy staff and pharmacist are not caring of people who need medication, inhalers and diabetic medication needs to be filled as a priority. Looking to change pharmacies.
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June 2022 by Brian Aiello
Multiple times when to location and found note on window closed early and there was no way to get medication no one has any idea what there doing and Cory the corporate manager dies not care.do not do business with this location if you do not have to
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April 2022 by RFDBS
Friendly service but a better organization would be helpful.
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March 2022 by James
This is the worst pharmacy I've ever been in. The pharmacy workers have absolutely no clue what they're doing when it comes to peoples medications. Then they want to give people a ton of issues over the phone when you try and call in medications. With the reviews I've seen on here they should be ashamed of themselves. People have real issues and need their medications. It's unreal how unprofessional this cvs pharmacy is.
