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March 2024 by Jennifer C.
My car was stolen and totaled and I've been very upset about it. The Monroeville team helped me get a rental, they're working with my insurance, and they have been very compassionate and helpful. Thank you for a great experience so far.
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February 2024 by Nia Smith
My experience was quick and easy . Monroeville, PA location had the best staff and put me in an amazing rental for the weekend
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February 2024 by David Montañez
Always excellent service.
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February 2024 by It'sInTheBaggs
Had a positive experience with these folks - shout out to Casper who took care of us! We needed a rental due to my car being in the shop after someone hit me. All the while, I was due to deliver my first baby any day. Thanks to insurance as well as Enterprise's accessibility/resourcefulness, they were able to get us into a larger, safer vehicle that had plenty of space for our baby's car seat and stroller. We took home our baby in the rental car, safe and sound! The car was very well maintained/clean and the process of renting the car was quick and painless! Thanks, y'all!
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February 2024 by Roberta
The brand new car was extremely fun to drive!! ? 2024 grand Cherokee ?
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February 2024 by Laura Vislocky
Always 100%! Super efficient and so friendly!
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January 2024 by Carol Azar
Enterprise staff are extremely friendly and easy to work with. I had to extend the duration of my rental several times, and it was hassle free. Really excellent service.
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January 2024 by C FF
Efficient and courteous!!!! Enjoyable experience!!!
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January 2024 by Lisa M
Highly recommend. They were very professional, on time (shuttle service), and clearly had a system in place to make the entire rental process operate smoothly and efficiently. I was pleasantly surprised with the level of customer service they provided.
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December 2023 by krishna jtech
Unprofessional and disrespectful . Had an issue with a car which was rented out of state . Asked to switch , representative comes chewing food to the counter and says either I go do the oil change or drive to another location . And gives me a lecture of how it says enterprise rent a car on the boardbut still it’s a franchise. Compares to a McDonald’s orders from different location .Dear Representative: even if it’s a franchise that you work for . It’s still enterprise. If you don’t want to deal with an enterprise customer and segregate branches . Go put up your own business, which I highly doubt will happen or have zero standards.
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December 2023 by Victoria Carter
Great service
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December 2023 by Loreal Edwards
Taking These Surveys, Booking Online along with Interacting with Staff & The Changes Especially as far as The Increase of Staff is Quite Noticeable & Greatly appreciate From All!!!! The Mood/Energy is So Welcoming Upon Entering along with Exiting besides needing to, it makes You want to come back to That Location (Monroeville). I’ve usually gotten Jeremy To which He Is AMAZING ALL AROUND, No Matter What &/or How Busy He Has Not Folded under Pressure ALWAYS Keeping His Composure & Professionalism. I’ve had The Pleasure to Interact with Others (Casper, James & There’s A Name I’m Forgetting with a Suggestion to Have You All Out You All’s Names in The Rental Agreement just for Reason such as This, MY APOLOGIES) which TEAM IS The Word to Use For The Monroeville Office. In DEFINITELY A SATISFIED CUSTOMER!!!!!
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December 2023 by Veronica Addison
I had a wonderful experience with Enterprise Rent-A-Car great work guys and thank for making it less stressful. ? ❤️❤️❤️
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December 2023 by CAREN WRIGHT
Jordan,at the Monroeville location was GREAT! I will Continue to rent from Enterprise and recommend the Monroeville location.
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December 2023 by Dan Muchnok
No hassle experience renting a car while mine was in the shop. They picked me up at the body shop and I was able to return the car to the body shop and they collected it later.
