-
December 2023 by Ronald Hughes
They dropped off a package to pyramid healthcare in pitts and left it outside so it could be stolen when there is a huge sign stating no sidewalk dropoffs and now they are giving my elderly mother a hard time about reimbursement and she is a sick elderly woman.vary unprofessional
-
July 2023 by Donna Norton
If I could give no stars I would, with that being said FedEx is totally the worst shipping company ever!! They either leave your packages at the wrong address or it sits in limbo for days. My package was shipped on the 19th from LasVegas and I’m still waiting. Shows it departed grove city OHiO on the 27th after sitting there for several days, which is 3 hours away from me and all they can tell me is it’s still in transit. I’m pretty sure they lost it because the other package was delivered today on 7/31 which the post office got receipt of early this morning, but they are still waiting on receipt of the other package. They were both shipped together on 7-19. My daughter ordered from the same place and they shipped her stuff by USPS and she had it in two days. FedEx is a total joke and I’m just over it…. I ordered a platter to match my china set and they took it to 10 different states before it got delivered to me, I thought for sure it would be in a million pieces before I got it but thankfully the seller packaged it really well.
-
July 2023 by Dakota Billings
Fedex continues to deliver my packages to the wrong address. Complaint after complaint. The delivery driver in Grain Valley, MO is LAZY. Sends all my packages to Dollar General so they dont have to carry them to my door.
-
July 2023 by Ethan Reynolds
Extremely frustrated!! FedEx delivered to the wrong address twice!! I live in a residential home on Summit Farm Dr and they delivered our package to a business on NBN Way half a mile away. The business had an outgoing pick up the same day and sent it back and the next day FedEx claimed they couldn't find my address even though I confirmed it with customer service the day before. Then today I spoke with customer service and they said if I went to the warehouse almost 40 minutes away I could pick it up there but I only had 90 minutes to get there. So I rushed over only to be told that my package was buried on a truck and I wouldn't be able to get it until the next morning! Wasted almost an hour and a half round trip for nothing! When I explained what customer service told me, the warehouse employee told me "oh yah, customer service always tells people that". Absolutely ridiculous!!
-
June 2023 by Elaine C.
Very efficient & well packing. Great services provided for International shipment to China!
-
May 2023 by Marcia Thompson
The Fed Ex Driver lied - saying I had signed for packages at my residence-but I 100% knew I "Did Not Sign for the 2 packages ! I finally found out he admitted he lied about the delivery and signature- and he had left my packages nearly a 1/4 a mile from where I live! Therefore , both packages were both STOLEN! Their contents were so important to my family and totaled almost 300.00! I had to drive an hour to even find out this information and that “ I “ have to contact the merchant myself for help! (The online service was no help at all !) It is very doubtful that the items can be replaced ! It' s typical to have to search neighborhood for my FedEx deliveries but this is an all time Low !!! Other delivery services reach my home faithfully. I am so sad and furious for their irresponsible and disrespectful treatment to me as a customer! Please do BETTER!
-
April 2023 by Nadia
It’s horrible. They keep delivering outside my easy to enter fence. I have to walk to the gate and go down 5 steps and back up to get my package which is really out on my driveway. So easily stolen. The biggest problem is that I am disabled and this is not easy for me. I have called them and called them and they DO NOT CARE AT ALL. If I know it will be shipped by FedEx I no longer buy the item, no matter what it is. SHAME ON THEM !!!
-
April 2023 by Kevin Vint
Fedex is horrible with customer service. There double semis sit in the left lane slowing traffic. Terrible company resembling chain of command and representatives just getting a paycheck. I hate FedEx...
-
March 2023 by Jay Hoff
So we pay for fed ex door delivery now the drivers are throwing our packages along busy roads and saying there delivered when in fact they are not then upon going up the road to get a load of fire wood I counted 11 packages in clear plastic bags set along the road and on a rural road with minimal traffic so who is going to be responsible when these packages get stolen or ran over or blown away like today we have 30mph wind gust
-
March 2023 by Josh Wilcher
Worst shipping company I have ever used! Very lacking in customer service and the ability to ship and deliver packages ?
-
December 2022 by Truth 911
Almost every time we are having a delivery from fedex it is delayed delayed delayed! For 3 days now it has said my package is on truck and out for delivery before 5 and everyday there is a new excuse as to why it won’t be delivered. Yesterday they said due to weather yet it was beautiful outside! I called and it took forever to get an actual person on the line but I shouldn’t have wasted my time. I got Franc and was told that there is nothing they can do. I said so if the delivery driver just decide they never want to deliver my package and they keep doing this for a month then fedex would be ok with their employee not doing there job and she said yes. I have never seen a business so incompetent in my life! I will never ship with fedex!
-
October 2022 by Kathy Turley Meade
Fed x can't find my house to deliver packages. I only have 6 inch letters on my front porch. They leave my packages on other people's house. They need glasses or fired.
-
September 2022 by lisa
I have so many issues with fed ex! 1st they have delivered my packages to the wrong addresses multiple times.i had to go walking around the neighborhood to find my packages and that's dangerous in my area or any area. 2nd I've received other people's packages multiple times and took it upon myself to take the packages to the right address with my own gas and time. 3rd the times it was delivered to my address they left my packages behind my garage can inside my garbage can left them in the middle of driveway to be unseen and ran over in the bushes anywhere except for the front door. We all pay money to have our stuff delivered to the right address and this company is wrong alot! U call to complain and nothing ever gets done about it. So I won't buy from company's anymore that use them cause they are terrible at their job and they don't care! Give ur business to a company that deserves it! Also u can't get hold of upper management to address these issues so can't expect change when they don't want to provide a phone number to address these problems the people that they do have to handle these things have multiple hoops to jump through and end up not doing anything! It's sad to see this company still in buisness!
-
August 2022 by Erica Jimenez
FedEx is the worst carrier to use any time I order and the company uses FedEx ground I never get my packages for the last 3 years they delivered my packages to someone else door and I file different complaints and it falls on def ears. Once they say it delivered to your door no signature needed they don’t assume responsibility. This is unexceptionable and I will worn any one not to use FedEx ground you will totally waste your time on packages that u never received and don’t get Reimburse for! You have been worn all buyers be ware!
-
April 2022 by Jeremy Whitehair
Terrible delivery service. Was supposed to have my package almost a week ago. It keep getting a delivery delay and is only an hour from my house. It's at a warehouse that they refuse to let me pick it up from. I'll never use FedEx again. I'll make it a point to make sure none of the purchases I make get shipped through FedEx. Pathetic!!!!!
