Forever 21 at the Monroeville Mall provides an excellent customer experience. The store offers lots of trendy clothing options from little girls to plus sizes, along with shoes, hats, purses, jewelry, and socks, making it a great place to pick up an outfit. Multiple reviews highlight that the associates are personable, willing to assist with everything, and display exemplary service. Customers report that employees are extremely helpful, kind, and dedicated, with many noting it is very rare for every employee in one store to be so pleasant. This results in a pleasant experience that makes customers definitely plan to return.
I always enjoy shopping at the Monroeville mall store. Lashon and Aaron are so personable and willing to assist with everything! I have been shopping at this location since it opened. . I finally found associates that are dedicated to their job and display exemplary service!
September 2023
LeSean was so helpful and great helping me find jewelry, such a sweet person. GREAT CUSTOMER SERVICE.
August 2023
Lots of trendy clothing options from little girls to plus sizes. Shoes, hats, purses, jewelry, socks. Great place to pick up an outfit.
