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September 2023 by leonard kuhn
LeSean was so helpful and great helping me find jewelry, such a sweet person. GREAT CUSTOMER SERVICE.
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September 2023 by Merav Pishoto
Never met such rude people. There were 3 people who worked there. They shouted to each other when they waited something. The one at the register kept shouting the (I only imagine) shift manager to give her the “10 mnt break” while treating customers with rude attitude. The shift manager (if she was), was wearing a very unprofessional clothes and also shouted the other girls what to do. They closed the fitting rooms cause no one was able to attend them (I guess). All in all, it was a very unpleasant experience and I will never go back there and recommend anyone to go to another location.
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August 2023 by Tammy H
Lots of trendy clothing options from little girls to plus sizes. Shoes, hats, purses, jewelry, socks. Great place to pick up an outfit.
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July 2023 by Michelle
No sizes & No new items!!
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February 2023 by Paula Ferraro
Took my niece shopping day after Christmas. Absolutely no sale in the store. When I asked from the price on a coat the employee had made a slick remark about it not being her fault there wasn't a sell. I wont go back.
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December 2022 by Kjmyway40 G.
I just want to say that this is my first time in this store and every single employee was amazing. No matter who I want to they were extremely helpful and just kind in general. I was asking for so many different things and they just kept walking with me through the store and helping me find whatever I needed. Very rare for every employee to be so kind in one store. I can't wait to go back. Thank you to Faith and Kemyl for all of your help. I hope corporate knows what a great job you guys are doing
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November 2022 by Mara Leavy (Lolo)
This store has no clothes for plus size it's really sad.... Meh
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May 2022 by b P
Good find for girls clothes with huge discount
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April 2022 by Lony and Adora
I love this store very affordable.
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March 2022 by Roberta Stevens
Had lots of fun shopping with grandchildren..
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March 2022 by Donny Hartono
Affordable need more choices at mens department
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January 2022 by Sandra Knight
My granddaughter likes it a lot?
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October 2021 by Bryn M.
I just got off the phone with a polite and knowledgeable young man named Tristan. I am on the phone all day every day with people who barely know their own names. Tristan answered all my questions and even made sugges- tions as to how I could receive the items I wanted. How refreshing to deal with someone who realizes the importance of customer service. Thank you!
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April 2021 by Tasha Harkabusic
Today was my first and last trip to Forever 21. I seen a pair of pants I really wanted online and decided to make the 45 min trip to the Monroeville Mall store. This store was absolutely filthy ( tags, napkins, hangers, clothes strewn all over the floors ( like what you would expect it to look like at the end of black friday....except today is a Monday in March) . It was also so extremely unorganized...that not 2 things of the same style could be found on any one rack...they were all over the place. Needless to say...the sale and all future sales from this would have been potential customer is no longer. Hope y'all get it together, I was really hoping to get those pants today .
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April 2021 by Damper Goldenrod
A concept from 1982--stock clothing for skinny 10-13 year olds whose parents have money. Completely outdated concept. Tiny creepy ugly cloths for skinny pre teens and no one else. Huge amount of space but absolutely nothing to buy. This is why retail is dying. Really stupid people stocking this store.
