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October 2023 by Nichole Anderson
It's 10:45on a Saturday. Change hours online so people aren't wasting gas and time coming to a closed facility.
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February 2023 by Nicole Afoxe
If I could give them a 0 I would because they ripped my hubby off on his hair saying it was the right locs when it wasn't. When he got it on it wasn't right at all and of course their policy is no refunds which isn't fair if you ripped someone off. It's terrible quality also be wary their prices may be low but it's because their stuff has terrible quality y'all lost mine and my hubby's business we will be going elsewhere for our hair products from now on.
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December 2022 by Donna Christ
Very nice people helped me alot.
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August 2022 by Odessa Meredith
Scammy and sneaky..use your best judgement. Not super friendly either. One of the employees made a comment implying I had no money. I won’t be returning.
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June 2022 by Ebonie S
Nice selection available and personable staff. I'm not local, but if I'm ever in the area again this place will be on my list to visit. Found some cute accessories for our little one that I haven't found anywhere else. If you have a daughter that loves bows, go check this place out.
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June 2022 by Jen Knight
the lady in there was so rude!! i’m biracial and my mom is white and she was so racists to my mother and wouldn’t let us look at anything!! as soon as she saw my mom was white her whole mood changed. rude customer service never going there again!!
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December 2021 by Andra Finnegan
KIM IS A SAINT! She literally saved the day for me! I called Hair City in an absolute panic because I was screwed over by Hair Day in SouthSide. I placed an order for extensions and was promised that they would be in before my hair trial. Long story short...Hair Day never placed my order and I was left scrambling with less than 24hrs to find extensions that were my tone and the length that I needed. Thankfully, I was directed to Hair City and Kim answered the phone! She walked me through what I needed (this was my first time buying extensions) and calmed my nerves. When I walked in the door later that day, she knew exactly who I was and what I needed. She was extremely professional and knew her stuff! The store was busy and she was the only one working at the moment, but I never felt rushed or pressured. She made sure I was comfortable and confident with the product before I made the purchase. My hair trial was today, and the extensions were perfect! I HIGHLY recommend Kim to any Bride in Pittsburgh!
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September 2021 by eleanor urquhart
Jice place to go to get hair, hair piece or something for nails and burshes roller anything ypu want is there
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July 2021 by Teresa
First time going to a hair supply store and purchasing a wig. Kat was very friendly and helpful with explaining the care. Will definitely return.
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June 2021 by A.C.
One of the best hair stores local to me. Very awesome selection of wigs, bundles, hair products, and other things like jewelry and makeup. Very friendly staff too.
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May 2021 by Andra Labanc
KIM IS A SAINT! She literally saved the day for me! I called Hair City in an absolute panic because I was screwed over by Hair Day in SouthSide. I placed an order for extensions and was promised that they would be in before my hair trial. Long story short...Hair Day never placed my order and I was left scrambling with less than 24hrs to find extensions that were my tone and the length that I needed. Thankfully, I was directed to Hair City and Kim answered the phone! She walked me through what I needed (this was my first time buying extensions) and calmed my nerves. When I walked in the door later that day, she knew exactly who I was and what I needed. She was extremely professional and knew her stuff! The store was busy and she was the only one working at the moment, but I never felt rushed or pressured. She made sure I was comfortable and confident with the product before I made the purchase. My hair trial was today, and the extensions were perfect! I HIGHLY recommend Kim to any Bride in Pittsburgh!
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May 2021 by Mahadia Kumbuka
Worse customer service I will never shop here!!!!
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April 2021 by Mary Kreinbrook
Omg kat is amazing I never wore a wig and always wore ponytail she introduced me 1st so she everyday makes u feel beautiful she is the best she’s beautiful inside and out super friendly she definitely is me go to person I just love her ❤️
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January 2021 by Angela Sibley
Amazing customer service!! Thank you ❤️
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December 2020 by Rebecca Walter
Best place to get stuff for my daughters hair. The workers are so nice and eager to help.
