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February 2024 by Hal0
Around a year ago, Brandon Winger, the manager of this JCPenney had me fired from my position at this store. He was brought on as a new store General Manager and promptly went on a tear for firing long term employees, people who had been there far longer than I, people who were there for their whole lives. He used schedule changes to force people out by scheduling them shifts they could not work before firing them when they didn’t show up on those dates. I had months of telling him and his HR associate that I could not work Sundays under my belt, but when my name was called, all those discussions I had prior went out the window and I was fired for not showing up. When I left, management was cutting as many shifts as they could and basically abandoning the floor associates to fend for themselves. Please do not support this particular JCPenney’s, the management in charge of this specific store is quite backhanded and does not care about the customers or the employees. After working for this company for four, going on 5 years, I cannot recommend either working or shopping here in good conscience.
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January 2024 by amber bokhari
Good for clothes, shoes, makeup and household items.
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December 2023 by Paul Smith
Prices are too confusing,made it too difficult to shop,mens department.
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November 2023 by Michael Saxman
The Number One Department Store in Monroeville, Pennsylvania. Great selection for Christmas Shopping with a Friendly & Knowledgeable Staff
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November 2023 by Sarah Parise
Very nice time some good prices
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September 2023 by Chris Neal
Wonderful people very helpful place is nice and clean and bright surprisingly there was lots of sales
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September 2023 by ALI REHEIM
Lady was knowledgeable and helped is fet discounts on a couple of items.
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September 2023 by Ben YouTube
Do not visit. Placed a curbside order and waited 30 minutes. Had to call five numbers in order for someone to help. Horrible experience
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August 2023 by Shilpa
Very good store with huge variety and great deals
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July 2023 by Marlene Parker
Inventory is nothing like the old JC Penny's. Not anywhere close to inventory it used to carry.
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July 2023 by Rich Day
Was waited on by an associate named Cheryl, I was buying a pair of dress shoes and shirt. Simply asked if there were any coupons or promos for my items, and I was very curtly told that there were no in store coupons. When asked if I had rewards I said no, and there was no counter offer to sign me up. Would that have saved me money? Sure I would have used the credit. But alas, I paid 114$. At least there was parking ?
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July 2023 by Cynthia Clinton
I went on a spur of the moment, and I did snag some good deals!Found clothing for work and play, shoes, no such luck. That's why I rated it a 4 ?
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July 2023 by Henrietta Murray
Staff very helpful. Need better signage for sale items.
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May 2023 by Chris Shefler
I shop here a lot for clothes. They do a good job at being a department store. Update 5/25/2023: still there and still doing good.
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May 2023 by Shannon Bearer
Nice place.Friendly staff. Didn’t wait long at the checkout. They had what I was looking for, a suitcase. Also got a few clothing items. The clothes were organized nicely and it was easy to find what I was looking for. I dislike chaos, especially when in a clothing store, so this was refreshing.