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February 2024 by Alyson Vazquez
My husband and I went in to resize my wedding rings and KC was a wonderful help. She was courteous and delightful to talk with. I would highly recommend her if you need anything from Kay Jewelers.
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February 2024 by Nick Farrah
Miss Terry is amazing and helps me ever time I come in! Absolutely amazing and calm experience always. And never pressures me to buy
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January 2024 by Victoria Walker
It's a great place to shop
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October 2023 by Charles Robinson
Great Custimer Service. Knowledgeable & extremely courteous.
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October 2023 by Samantha Horne
KAY Jewelers cleaned my bracelet that I brought over 4 years ago. I still love Kay's. Check them out in Monroeville Mall
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October 2023 by Blanco
Went above and beyond to help me with a warranty I purchased on a watch 2 years ago and really saved my day! This location never fails!
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August 2023 by Breanna Akins
Absolutely love Terri! She has sold me my jewelry every time I’ve been there and she is always fantastic. Such a great attitude, personable, knowledgeable and her style is amazing! If you visit this location, Terri is the person to talk to!
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August 2023 by M W
When I first started going to your store. I worked with a lady. She was nice then the next time I went. I started working with Marty and e. It was though I felt like he was more knowledgeable and honest. Not just trying to make a sale wanting to make sure. I was happy with what I was going to buy. It's nice courteous and he gives his advice as honest opinion. Because I ask of it even when I just go to the store just to browse. I usually wind up buying something 9 times out of 10. These are some of the items I bought since last year till till present day plus a pair of earrings that are not in the photo.
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July 2023 by Alissya G
I always receive great and friendly customer service when I come to Monroeville Kay’s! KC helped my fiancé and I pick out the perfect ring and helped him so much when he purchased it. She quickly helps us with any questions we might have. All of the workers are so welcoming and kind when we come in the store. Would definitely recommend going here!
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July 2023 by Mia Lonnet
My first jewelry purchase experience was the best at Kay Jewlers in Monroeville. Marty and Jordan were wonderful and extremely helpful with my purchase. Because of their patience, kindness, and great customer experience, I walked out of their store with a beautiful ring. Thank you to them for being amazing. I am looking forward to working with them in the future!
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July 2023 by Hollie Irish
While shopping for a special gift, KC approached me to offer assistance. She asked smart questions and really listened. Super impressed with her knowledge and how she related to me! Will seek out her help next time I need something special!
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July 2023 by Brandon Murray
I had a hard time picking out a ring for my wife when proposing. Marty was helpful picking out styles and costs. 5 stars to Marty.
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July 2023 by Trenessa Smolleck
I came in to look at possible upgrades for my wedding ring. Terri was very helpful and kind. I had a great experience with her.
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July 2023 by indira LaTouche
Jordan in monroeville mall helped us pick out the best wedding rings. She was fun to talk to, relatable, and had the best suggestions
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July 2023 by Corrine Murray
Went in to have my wedding ring set cleaned and spoke to Marty who went over the details and process of everything. So kind and very knowledgeable!
