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November 2023 by Denise Burns
Our experience at La-Z-Boy in Monroeville was wonderful. Susan was an amazing help and very knowledgeable. We loved the customization of the furniture from colors, to firmness, reclining options, ... The options seemed almost limitless. We were very pleased with our visit and look forward to receiving our new couch and loveseat. Thank you for making our experience a wonderful one.
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November 2023 by Christopher Conlogue
Salespeople were knowledgeable and helpful in answering questions. I didn’t feel particularly pressured to buy anything, and took my time before making a purchase decision. Goods are not cheap but are of good quality and durability.
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October 2023 by Wayne Goebel
Our salesperson, Mandi at the Monroeville, Pa location was a delight to work with. We were a bit put off by 1. The prices for area rugs are 5 to eight times greater than competitive pricing elsewhere where we will be buying said area rug and 2. The inability to "check out " material samples by leaving a cash deposit as stores like Levin furniture does, makes decisions difficult. Otherwise we're looking forward to our new chairs' delivery in 6 to 8 weeks. We are taking advantage of the in-house design consultation service. Why not, right?
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September 2023 by Julie Scheller
Moving from Eastern PA to Western PA and wanting to order a new sofa and recliner was made easy by Jonathan at the Whitehall store and Susie at the Monroeville store. They coordinated my order perfectly as well as delivery information. Can hardly wait to see my new furniture. Thank you Susie and Jonathan!!
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September 2023 by Denise Latimer
This location was beyond professional and SUSIE our sales associate was the absolute best she was patient. She took her time. We were a bit indecisive and it was just the best experience. Lazy boy overall, this was our second purchase and we feel like they're the best furniture company out right now. Yes you pay a little more but the quality you can't even explain it! Exceptional going forward. Any furniture purchase or decor that we change in our home. We will definitely return to lazy boy Monroeville location and ask for Suzie ☺️
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September 2023 by Terry C
Once again, our experience at Lazy Boy went perfectly. We stopped in, due to prior positive experiences, to purchase a powered lift chair and the staff (Suzie and Sonita) there went above and beyond to help us select the most appropriate chair they offer. They made sure we were aware of all the options and what would make most sense for our needs. Plus, the furniture at Lazy Boy has always been very enjoyable and extremely comfortable. Thank you again for your time and exceptional customer service!
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September 2023 by Judy Shuler
Mandy was very knowledgeable and patient. She helped find solutions for me . I’m tall with a bad back making it difficult to get up from a comfortable chair. Also helped us find the right fabric to match my couch. Mandy almost made spending that much money fun!
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September 2023 by Robert Forsyth
Pleasant and knowledgeable staff. Great quality products. Didn,t feel pressured at all. Sales person went out of her way to insure that we were satisfied.
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August 2023 by Patricia Logan
Salesperson Mandi was exceptional. The only problem we had was the outrageous delivery charge. We purchased 2 recliners and we had to pay a 100 dollar delivery charge for each chair!!!!! They were both coming from the same warehouse so why pay delivery charge twice????? Very unfair. Except for that I would have given 5 stars.
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August 2023 by Pat L
Great buying experience. Haley was one of the best sells persons I‘ve ever worked with. Both personable and knowledgeable. Made shopping for a new recliner a joy. Would recommend this store.
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August 2023 by Kim Ogle
Mandii was super helpful! She helped me find a recliner that met my needs. She took the time to show me how to operate the recliner controls. She made the actual purchase easy for me.
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July 2023 by Nancy N
Had a great experience over the weekend working with Mandy toward the purchase of a couch that was on sale. The couch is quite unique in that it is purple! Got home and measured the space only to find out that the couch wasn't going to fit through the doorway. Mandy was very non-judgemental, supportive and caring and allowed us to cancel our order. We will definitely reach out to her in the future!
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June 2023 by Carolyn Ramsey
Sonita was great. She was very professional and arrived for my home consultation on time. The furniture I picked is beautiful and of good quality. I can't wait for it to be delivered to my home.
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June 2023 by Sherry Westen
I ordered a lazy-boy sleeper sofa yesterday, I didn't want to wait 6 to 8 weeks for delivery so the girl that was helping me called the warehouse and found me the same one in different print. I bought it sight unseen and can't wait to have it delivered the first week in June !! The service was excellent !!! I did it by phone, never left my couch.
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May 2023 by Thomas DeMarco
Very customer friendly. Overall experience was very good. Sales people were helpful and patient, but never pushy.
