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December 2023 by Joen Vasquez
Great selection for Pittsburgh caps. The staff is always kind and helpful.
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November 2023 by Carla Reid
Lied about price’s overcharged $30! I leave out of town so when the discrepancy was realized it was too late. Never returned my calls…. Run as fast as you can from this fictional sale! You will have more luck at the strip, penn ave downtown Pgh for out of towers
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August 2023 by Jesse Mallon
Do not buy from this store. Purchased a box of Bowman Chrome Cards this past Saturday, paid a total of $295 for the box. went home after going to the movies. box was sealed when I bought so I thought, ripped open and noticed the 2 boxes inside were opened. ripped packs and old cards in the box, clearly I this box was tampered with before I purchased due to me noticing after the fact that the plastic that was sealed and didn't have topps inked on it, tried to returned the product which I was met with a flat we don't take returns on cards period. I know its my word against theirs, but this product was either returned before by someone that resealed it or it was an Inside employee that stole the cards and replaced, and resealed. Talked to the Gm Nate H, won't put his last name but he knows who he is. Totally blamed on his suppliers, (Corporate/fanatics) but mainly I feel just didn't believe me at all. guess customer is always wrong when it comes to baseball cards. Live locally, 2 kids wife , all college degrees and im the thief. Worse part, no apology, no I'll check into things and see if I can help in anyway or find the problem, just hey your out of luck, nothing I can do, Have a nice day, Haha. Dam what a shame a business can act this way, grew up near Monroeville Mall and go there occasional still, but will now never go back to the Mall for any of the business/s including the movie theater... what a Shame, hope Lids goes out of business soon just like most of the others...Jesse Mallon ,I willl sign my name to this.
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July 2023 by Jesse M.
Spent $300 on box of 2022 Bowman chrome baseball cards from the lids inside of Monroeville mall. Box was sealed when I purchased. Went home and opened box, 2 boxes inside were opened already, wrappers and older cards were in there instead. Called store immediately, was told to come Monday when manager was in, went Monday and was told no returns on cards, told them that there were no logos of topps on the plastic that I didn't pay attention to, showed them the package and they didn't care what so ever. Clearly was somehow resealed and returned to them before or some employee or Manager opened and resealed them and resold to me, Bad thing didn't even apologize, felt like they assume I was lying. Again showed them the plastic with there price tag on it and clearly no topps ink on it. Blamed on fanatic or corporate lids, told me I had to take up with them. Very unhappy with them. Be careful what you purchase from both lids stores in Monroeville mall. The general manager was useless. Ever had the nerve to say have a great day as I was leaving, didn't even say sorry. Just your out of luck. Great management lids....
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December 2022 by Shane Vallorani
The manager yelled at my friend within 20 seconds of entering and tried to steal his football
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December 2022 by Alex Stumpf
This place blows, dude tried to steal my football and it was absolutely intentional.
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October 2021 by Aaron
Customer interaction was great?“Hello, do you like sports?”“No”“Why not?!?”“Just not our thing”“We have so much sports merch; we have Steeler jerseys, we have Pirate hats”…“We also have Space Jam tees, we have Al Bundy tees”My socially anxious girlfriend and I had a lot to think about, and we still both think and talk about this day almost every day.
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October 2021 by Bj McKee
Huge selection of Pittsburgh related sports clothing, as well as other teams. I bought three hats here that I was a surprised to find. The were a bit expensive, but very high quality, including "New Era" brand. The staff was very helpful.
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February 2021 by Lee Joe
Great place for your Pittsburgh authentic sports gear!
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September 2019 by Ben Jewell
I worked with the manager Nick here and he was one of the most rude and arrogant people I have ever met in my life, let alone in retail. Other staff was not much better. Practically left the store crying.
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January 2019 by Frank Williams
I'm personally ALWAYS disappointed with the customer service and help I get when I walk in. Oh wait, I don't get any... And when " I " finally ask THEM for help, they always seem very disinterested in helping.... They are a convenient location, but I think I'd rather deal with the hassle of driving and parking in the Strip District for my Sports apparel.
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January 2019 by William Aglietti
Lots of merchandise, friendly staff. Wide selection
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December 2018 by Keith Johnson
Good place lots if variety in sporting gear. Staff is friendly.
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June 2018 by Brian Mcsurdy
Great place to get a nice hat
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June 2018 by Scott Zincone
Nice clothing choices.
