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April 2024 by Elise C.
Macy's has a wide selection of accessories to clothes.The service is okay.The value of everything in macys ranges from cheap to expensive.
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February 2024 by Griff's Grounds Coffe'
For Valentines Day, I purchased a particular perfume for my Wife, The Salesman asked, then Beautifully gift wrapped it!!! She doesn't even want to open the wrapping! LMAO??? Thank you Macy!
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February 2024 by Michelle
Backstage Still High prices!!
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February 2024 by Holly Crumrine
I went to Macy's to buy a new fragrance for myself. We had two people help me, and it was really appreciated. Will was especially knowledgeable and clearly loves fragrances. His skill and passion are hard to find in any field, and we were lucky to have his help and walk away with a fragrance I love.
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February 2024 by Norene Payne
Great sales.
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February 2024 by Baila Berman
Great customer service.
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January 2024 by Sandi Hepler
Purchased furniture at Monroeville location Oct 22,2023. Next day same furniture on sale for addl. 10% off. Returned to store speaking to sales person. He submitted refund request for the difference. No check received as of Jan 11, 2024. Emailed salesman back on Dec18 for status. No response.Called store MULTIPLE times & left msgs. No response. Multiple calls to cust service give me different info each time I’ve called. Still no refund. Will NOT purchase furniture from Macys again. Will continue my quest to get my refund. Buyer Beware!
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January 2024 by Robert Dick
Decent discount and deals after the holidays
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January 2024 by Noah Martino
They always have what I want in a lot of sizes, which is more than I can say for most places as a larger man.
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December 2023 by Jean Lazur
Our salesman was great. Getting someone to answer the Monroeville stores phone is absolutely horrible!! They called us yesterday but my phone is broken and won't take messages. We have no idea if my ring came in or not because no one answers the phone number and extension.
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December 2023 by Rabrena Warner
Mall dead
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December 2023 by Monique Gillespie
I was racially targeted today and my heart is so heavy. I visited Macy’s Monroeville looking for a Christmas gift for my fiancé. I went directly to the Ralph Lauren section my fiancé’s favorite brand. There were 3 shoppers total in the department, 2 on one side and me the only one of color in the sweatsuit section. I was there for just a few minutes when the Macy’s security guard came out of nowhere to stand directly next to me and only me. I received the message loud and clear. I told him just because I’m a black woman and my hair is in locs doesn’t mean I’m a thief and promptly left the store. I’ll spend my money in an establishment that looks at me as a person first and not a criminal just because of the color of my skin.
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December 2023 by Paula Pappas
What happened to Macy's?No selection. Looked like a bargain basement. Clothes all over the floor. Frumpy and dumpy.So dissapointed. No wonder everyone goes to Ross Park now
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December 2023 by Denise McGreal
I visited Macy's shoe department an older woman waited on me with dark hair thin she was the best ever they didn't have what I needed but she called around found that it could be delivered to my home and saw that I got the item I needed great customer service wish I had gotten her name so I could have mentioned it.
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November 2023 by Lauren
I needed a new Laura Mercier Caviar Mascara so I stopped at the Dior counter to ask for directions to where it would be located if Macy's carried it. Darla was absolutely delightful and very knowledgeable. She explained she wasn't sure if they had it & advised Dior had 4 different mascaras she could show me. She walked me over to where the Laura Mercier would be if they had it & they did not. I explained to her how Mercier was the first mascara I'd used where I loved both the brush and formula. She brought me over to their mascaras and explained each one and the types of brushes. When I selected the one I wanted to try she gave me several different sample brushes to try out as well. I told her that Jadore is my perfume and she showed me the new fragrances they had, explained the bases i.e. water vs alcohol and gave me a few samples. She also told me about their upcoming make-up event. She was the absolute best and I will definitely be returning to try more of their products. I love this DiorShow mascara!